I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
Location
Switch location69 High Street, B61 8AQ Bromsgrove, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.
Company replied
Superb service at Bromsgrove Vodafone with Dave. Very helpful member of staff. Thank you
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bromsgrove
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
69 High Street, B61 8AQ, Bromsgrove, United Kingdom
5.0
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Namira served us today all very helpful…
Namira served us today all very helpful & friendly
Highly recommended
9 April 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cian and the team at bromsgrove…
Cian and the team at bromsgrove Vodafone were amazing today when I went in to upgrade my phone and plan. Cian explained everything clearly and saw how I could save money which at the moment is a bouns. I would thoroughly recommended the branch to anyone thank you
8 April 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Sarah,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Namira served me today she was…
Namira served me today she was excellent- very knowledgeable and a delight to deal with. A credit to the company
4 April 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Keith,
Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cian was extremely helpful and…
Cian was extremely helpful and knowledgeable and dealt with our new phone contract in a timely manner. Cian was very friendly and found us the best contract.
4 April 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Kelly,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bromsgrove
Hey Hall,
Thanks for the lovely review and fantastic support Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cian served us today he was very…
Cian served us today he was very professional and helpful and saved us a lot of money and improved our contracts
1 April 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Namira served me today
Namira served me today
Very welcoming and helpful
Took time to listen to what I needed help with. Really helpful. Thank you Namira
31 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Bridget,
Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Namira served me today she was…
Namira served me today she was professional, friendly and super helpful! Great service and all sorted with a new phone
30 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Namira got me a good deal with a…
Namira got me a good deal with a complicated set of contracts
28 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Hays,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful staff
Anis was very helpful and gave an honest assessment regarding which phone would be best for my needs. He was friendly and approachable. Although new to the role he managed all the new systems well.
27 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Deb,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cian
Cian, Chloe, Anis were all extremely helpful and did everything to help me out.
21 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Vicky,
Thanks for the lovely review and fantastic support for Cian, Chloe, Anis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Namira was amazing
Namira was amazing. Very helpful and really friendly.
19 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Namira served me today and she was Very…
Namira served me today and she was Very friendly and trustworthy explained every that was question will recommended others to come defo
17 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Corey,
Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Namira was incredible with her customer…
Namira was incredible with her customer service today. She couldn't help me enough. Brilliant knowledge and really went the extra mile to help me. Her patience and assistants was really appreciated.
16 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Namira served me today and was…
Namira served me today and was informative and very helpful.
16 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Namira served me today and she was…
Namira served me today and she was excellent, was extremely helpful and listened to my problem and told me how to fix it straight away. She has also approved a dongle for me, I am very grateful . Thank you
14 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect service!
Excellent work from the team at bromsgrove. Cian and Namira were perfect and got me a great deal on my sim and broadband! They even had to deal with a difficult customer which they handled perfectly. 10/10
14 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Christopher,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I got the right phone for my needs and…
I got the right phone for my needs and I got to take it away today.
Cian was helpful and friendly
13 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey David,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Namira served me today and she was very…
Namira served me today and she was very helpful and friendly. She was very knowledgable with all my questions and would definitely come back if I needed more help.
9 March 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Martha,
Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bromsgrove
Hey Farai,
Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.