Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!
Company replied
Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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See what reviewers are saying
We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
Company replied
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
Company replied
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
145 reviews
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Very friendly and helpful staff and…
Very friendly and helpful staff and also patient
19 August 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team were very helpful
The team were very helpful, and transferred everything to my new phone, thank you!
14 August 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Gerrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!
12 August 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Cara,
Thanks for the lovely review and fantastic support for Harvey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessandra looked after me so well
Alessandra looked after me so well. I’m an older lady upgrading my phone and she explained everything very well. Thank you!
12 August 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very knowledgeable and personable young…
Very knowledgeable and personable young man called Caleb did my quite complicated order. Great service!
10 August 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey KR Brighton,
Thanks for the lovely review and fantastic support for Caleb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alassandra is very kind and helpful
Alassandra is very kind and helpful
Good team. ( Burgess hill)
31 July 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Udeetha,
Thanks for the lovely review and fantastic support for Alassandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and expertise
Brilliant service and expertise! Top job by all the staff! Caleb, Scarlett and Alessandra were exceptional! Please give them a pay rise! 🫶
22 July 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Linda,
Thanks for the lovely review and fantastic support for Caleb, Scarlett and Alessandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Both Joshua and Caleb go above and beyond.
Both Joshua and Caleb could not have been more helpful in resolving a couple of issues I was having that I had been unable to overcome. Professional, helpful and knowledgeable, they set about fixing the problems I was having with the app, (seems I was trying to use the wrong one), and making my claim for the fee I had been charged by my previous broadband supplier for breaking contract. I cannot recommend them too highly as every visit I have made to the Burgess Hill Vodafone store has made me feel valued as a customer.
17 July 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Rod,
Thanks for the lovely review and fantastic support for Joshua and Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great friendly and efficient service…
Great friendly and efficient service from Scarlett in your Burgess Hill branch
13 July 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Pithie,
Thanks for the lovely review and fantastic support for Scarlett.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burgess Hill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Max helped us very much with getting a…
Max helped us very much with getting a new phone and helping us where the online assistants could not!
5 July 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Ethan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Scarlett and Max were beyond helpful…
Scarlett and Max were beyond helpful and made my day and purchase etc so much easier and fun
21 June 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Gareth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to Vodafone in Burgess Hill with…
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star treatment. Thank you Caleb.
19 June 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
CALIB WAS FANTASTIC
CALIB WAS FANTASTIC, HE SAVED ME MONEY AND WAS
CHARMING V HELPFUL
19 June 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Diana,
Thanks for the lovely review and fantastic support for Calib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb helped me get viruses back off od…
Caleb helped me get viruses back off od my phone, thank you!
12 June 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone Contract - Vodafone store in 'Burgess Hill'…
We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-month phone contract had recently expired. The advisor who helped us (Max) was extremely helpful and walked me through my options on how to reduce my contract. We walked away really happy that I'd reduced my contact by nearly 40% monthly expenditure. We as consumers don't often praise individuals who provide great service. In this case, that is what we are doing. Thank you, Max, for supporting us with our much-needed guidance!! We also received great service from i-Tech with a replacement screen-protector, thank you!!
4 June 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Ray,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Alessandra
Was served by Alessandra - extremely helpful and friendly.
23 May 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harvey and alessandra very helpful and…
Harvey and alessandra very helpful and sorted out my contract 5* customer service
16 May 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Shaun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The guys in burgess hill branch are…
The guys in burgess hill branch are amazing
15 May 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Steven,
Thanks for the lovely review and fantastic support for Burgess hill branch.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beautiful young man served me today…
Beautiful young man served me today very helpful and polite,he made my day even my week maybe even my month I hope to see him again in the near future, very pleasant experience, sincerely Michele
5 May 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Lenon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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