Vodafone UK - Buxton Reviews 

132
TrustScore 5 out of 5

4.8

Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB


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Rated 5 out of 5 stars

The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more

Company replied

Rated 5 out of 5 stars

After having difficulty with Vodafone online, we decided to visit the Buxton branch where an assistant named Georgina was extremely helpful with our problem. Many thanks Georgina.

Company replied

Rated 5 out of 5 stars

My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... See more

Company replied

Rated 4 out of 5 stars

Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more

Company replied


Company details


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  • Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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4.8

All reviews

(132)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Isaac

Isaac...my son who has a severe mental illness needed to change his phone. We came into store and often ( in shops)we are met with blank unhelpful assistance BUT Isaac gave him time n support...respect and I am forever grateful for such a helpful approach...fantastic employee

7 May 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Rose,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

great customer service

Nisha gave me great customer service today! And helped me with my bill enquiry.

24 April 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Caitlin,

This is a great review for Nisha. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Lovely friendly customer service

Lovely friendly customer service. Sorted out with new phone for my daughter. Knowledge of staff is amazing.

13 April 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous customer experience

Fabulous customer experience. Great help and understood my needs.

8 April 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Nick,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

No probs good to sort thing out face to…

No probs good to sort thing out face to face

6 March 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Mark,

Thanks for taking your time to share the experience you've had in our Buxton store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

Isaac was excellent today when we came…

Isaac was excellent today when we came to the Vodafone store in Buxton. Not only did he help us with our problem but he helped us to upgrade and save some money. Very professional and friendly.

21 February 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Stephanie,

Thanks for your review for Isaac. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very kind and helpful staff

15 February 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Mariah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant

Visited the store to take out a new contract. Both advisers were extremely helpful and made me experience a positive one.

10 February 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Holly,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

A problem I had was dealt with great…

A problem I had was dealt with great efficiency and humour .
Recommended

29 January 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Douglas,

It's great to hear you got your issue resolved quickly! Thanks for the 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful as always

Helpful as always, polite and knowledgeable staff!

24 January 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Cerys,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service from Isaac

First class service from Isaac. He could not have been more helpful in sorting out a new phone contract. He went the extra mile to ensure great Customer service.

20 January 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,

We appreciate your review and it's great to hear Isaac supported you.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service and friendly staff

Brilliant service and friendly staff, very polite and very easy to talk to. We'll be back again.

12 January 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Linda,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service! So very helpful. Will definitely use vodaphone in Buxton again.

14 December 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Lyn,

It's great to hear your feedback. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, one lady Nisha went above and beyond to answer all of my queries and questions. She took the time to explain things properly and get me the best deal for what my needs were. An asset to your team she really is.

5 December 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Bodie,

This is an amazing review for Nisha. Thanks for sharing your kind words.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very hepful

5 November 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, all appreciated.

5 November 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm glad I went in and saved some money

21 October 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Margaret,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff and got everything sorted…

Very helpful staff and got everything done needed

20 October 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Angela,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Service

The guys in here always help me out no matter what the situation. I can't recommend them enough

6 October 2023
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Ian,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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