Vodafone UK - Cannock Reviews 

1,057
TrustScore 5 out of 5

5.0

4 Market Hall Street, WS11 1EB Cannock, GB


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Rated 5 out of 5 stars

Helpful, knowledgeable staff made the experience easy and efficient. The team were friendly and fun to deal with. All enuires we had were dealt with. Would recommend to anybody who wanted to start a c... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Billy at Vodafone provided outstanding customer service from start to finish. He was friendly, professional, and incredibly knowledgeable. He took the time to explain all the options clearly,... See more

Company replied

Rated 5 out of 5 stars

Friendly& helpful staff and sorted my contract out quickly and explained everything clearly. Would definitely recommend the Cannock branch.

Company replied

Rated 5 out of 5 stars

Really helpful guys, Coree was really professional and really helped someone who is not very good with phones. Couldn't recommend her more!

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Cannock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 4 Market Hall Street, WS11 1EB, Cannock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,057)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Billy is the best

22 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

Thanks for the lovely review and fantastic support for Billy.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

pleased with Billy service

21 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coree was superb sorted me out nice and…

Coree was superb sorted me out nice and quick. Very friendly

20 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Alex,

Thanks for the lovely review and fantastic support for Coree.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service

Very happy with service

20 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Ernest,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nat sorted my phone set up when I was…

Nat sorted my phone set up when I was having issues transferring to my new phone

19 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Lee,

Thanks for the lovely review and fantastic support for Nat.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Nat

Brilliant service from Nat! Came in to upgrade my handset and she was really helpful and knowledgable - she even managed to save me money on the bill!

15 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exellent service from Billy.

18 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was seen in perfect time and helped…

I was seen in perfect time and helped 100% with everything i needed to know , would reccomend to famiky and freinds , also staff are perfect !

16 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Bradley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

went into vodaphone today and billy’s…

went into vodaphone today and billy’s help was phenomenal, very helpful very quick service

15 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Tayla,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service

We visited the Cannock store regarding switching to Full fibre broadband. The switch was surprisingly effortless and we more than halved our existing bill and gained twice the speed. We were served by Coree who was pleasant and polite, knowledgeable and engaging. Everything was explained fully and he is fantastic ambassador for the brand and an asset to the company. He was assisted by a new recruit Hollie and she was also pleasant, polite and engaging. It was much appreciated that there was no hard sell just good old fashioned service and we left very satisfied and delighted with the outcome.

14 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Billy & Holie are really an assist to Vodafone. Both very helpful and understanding with we older people.

14 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from billy

14 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey David,

Thanks for the lovely review and fantastic support for Billy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy was more than helpful solving a…

Billy was more than helpful solving a very difficult situation

13 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to go onto essentials broadband…

Came in to go onto essentials broadband but cannot contact that team. Nat was really friendly and helpful to explain that I can have broadband only £3 dearer than the essentials package plus she did a deal with a new sim for the same amount as giff gaff which I am really grateful for you. Nat has explained everything clearly to us and written everything down for us

12 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey there,

Thanks for the lovely review and fantastic support for Nat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was faultless

Service was faultless

11 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Correct was very helpful and sorted…

Correct was very helpful and sorted everything for me, very professional service
Thank you

11 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Jan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

BILLY WAS EXTREMELY HELPFUL AND REDUCED…

BILLY WAS EXTREMELY HELPFUL AND REDUCED MY BILLS.

9 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Angela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nat was helpful with the set up of my…

Nat was helpful with the set up of my new handset

8 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Mrs P Samuels,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy was fantastic very helpful can’t…

Billy was fantastic very helpful can’t fault him

8 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and advice on plans…

Excellent service and advice on plans and options from Coree. Very knowledgeable and friendly, great customer service.

8 May 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

Thanks for the lovely review and fantastic support for Coree.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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