Helpful, knowledgeable staff made the experience easy and efficient. The team were friendly and fun to deal with. All enuires we had were dealt with. Would recommend to anybody who wanted to start a c... See more
Company replied
4 Market Hall Street, WS11 1EB Cannock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Helpful, knowledgeable staff made the experience easy and efficient. The team were friendly and fun to deal with. All enuires we had were dealt with. Would recommend to anybody who wanted to start a c... See more
Company replied
⭐⭐⭐⭐⭐ Billy at Vodafone provided outstanding customer service from start to finish. He was friendly, professional, and incredibly knowledgeable. He took the time to explain all the options clearly,... See more
Company replied
Friendly& helpful staff and sorted my contract out quickly and explained everything clearly. Would definitely recommend the Cannock branch.
Company replied
Really helpful guys, Coree was really professional and really helped someone who is not very good with phones. Couldn't recommend her more!
Company replied
Written by the company
4 Market Hall Street, WS11 1EB, Cannock, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coree was superb sorted me out nice and quick. Very friendly

Reply from Vodafone UK - Cannock

Reply from Vodafone UK - Cannock
Nat sorted my phone set up when I was having issues transferring to my new phone

Reply from Vodafone UK - Cannock
Brilliant service from Nat! Came in to upgrade my handset and she was really helpful and knowledgable - she even managed to save me money on the bill!

Reply from Vodafone UK - Cannock
I was seen in perfect time and helped 100% with everything i needed to know , would reccomend to famiky and freinds , also staff are perfect !

Reply from Vodafone UK - Cannock
went into vodaphone today and billy’s help was phenomenal, very helpful very quick service

Reply from Vodafone UK - Cannock
We visited the Cannock store regarding switching to Full fibre broadband. The switch was surprisingly effortless and we more than halved our existing bill and gained twice the speed. We were served by Coree who was pleasant and polite, knowledgeable and engaging. Everything was explained fully and he is fantastic ambassador for the brand and an asset to the company. He was assisted by a new recruit Hollie and she was also pleasant, polite and engaging. It was much appreciated that there was no hard sell just good old fashioned service and we left very satisfied and delighted with the outcome.

Reply from Vodafone UK - Cannock
Billy & Holie are really an assist to Vodafone. Both very helpful and understanding with we older people.

Reply from Vodafone UK - Cannock
Billy was more than helpful solving a very difficult situation

Reply from Vodafone UK - Cannock
Came in to go onto essentials broadband but cannot contact that team. Nat was really friendly and helpful to explain that I can have broadband only £3 dearer than the essentials package plus she did a deal with a new sim for the same amount as giff gaff which I am really grateful for you. Nat has explained everything clearly to us and written everything down for us

Reply from Vodafone UK - Cannock

Reply from Vodafone UK - Cannock
Correct was very helpful and sorted everything for me, very professional service
Thank you

Reply from Vodafone UK - Cannock
BILLY WAS EXTREMELY HELPFUL AND REDUCED MY BILLS.

Reply from Vodafone UK - Cannock
Nat was helpful with the set up of my new handset

Reply from Vodafone UK - Cannock
Billy was fantastic very helpful can’t fault him

Reply from Vodafone UK - Cannock
Excellent service and advice on plans and options from Coree. Very knowledgeable and friendly, great customer service.

Reply from Vodafone UK - Cannock
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.