Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... See more
Company replied
Location
Switch location3 The Parade, CT1 2JL Canterbury, GB
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See what reviewers are saying
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... See more
Company replied
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... See more
Company replied
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Canterbury
Written by the company
Contact info
3 The Parade, CT1 2JL, Canterbury, United Kingdom
4.9
Excellent
270 reviews
Asks customers to review
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Issac and tom are very helpful and kind…
Issac and tom are very helpful and kind individuals and very helpful would definitely come back
20 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Megan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Issac and Tom
Issac and Tom made me feel very welcomed and they helped me with all my problems, great people
20 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Harrison,
Thank for the lovely review and fantastic support for Isac and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Issac was a great help really friendly…
Issac was a great help really friendly and helped with all my question
20 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joe and George were extremely helpful…
Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at the office. Thank you.
16 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Trevor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I dealt with Joe
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative.
Upgraded to a newer phone for a couple of pounds more per month.
10 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Poasec,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was very helpful and informative
1 September 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Steven,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Particularly grateful to Riya
Particularly grateful to Riya, who managed to find a work-around that allowed us to set up a broadband account (quite legitimately - it’s a long story).
12 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
"Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Joe was soooo helpful and understanding…
Joe was soooo helpful and understanding today! Go Joe and his team 👏
17 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Will,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visit to Vodafone Canterbury. We were seen by Joe who I believe is…
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our needs all of which were explained in detail so that we were able to understand our possible choices. All staff were professional and friendly and made our vist an enjoyable experience.
14 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Michael, thank you so much for your wonderful review and the amazing support you’ve shown for Joe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tom served me and he was truly amazing…
Tom served me and he was truly amazing took the time to care for my needs and help me get the best savings. Would recommend to everyone to go to Canterbury Vodafone
16 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Sharna,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Riya was brilliant
Riya was extremely helpful and knowledgeable, she could do enough to help me
5star employee
She should be managing the Canterbury store
I would definitely recommend anyone looking to get great service ask for Riya
15 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super Service
From the moment we entered the store until we left we were treat with respectful and friendly service.
The level of expertise and genuine desire to provide what we needed was amazing and gave us an immediate sense of confidence and trust in both Tom and Issac.
I really can't fault them in any way and my wife and I left the store totally satisfied with the experience. SUPER SERVICE!!
13 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Brian,
Thanks for the lovely review and fantastic support for Tom and Issac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Riya was very helpful
Riya was very helpful. Clear explanation of the costs of renewing our contracts. Very articulate & so friendly. The whole process was made simple and enjoyable. Thanks Riya!
10 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer Service
Great customer Service. Isaac was great, helped with my upgrades 2 mobiles & broadband. Only problem, was the WiFi was down in the store. So it took 2 hours. But Isaac persisted, and got it all done for me. Thanks to Joe and the team. Due to time, it was taking the store was very busy. But one little note, it didn't look very good that in a phone store, the WiFi was down...
6 August 2026
Unprompted review
Reply from Vodafone UK - Canterbury
"Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited this Vodafone store recently…
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent customer service—thank you for making the process so smooth and easy!
18 July 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Shri,
Thanks for the lovely review and fantastic support for Riya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Looked after well by Joe and his team…
Looked after well by Joe and his team (George & Rita) as we switched to Broadband and moved our mobile phones over to Vodafone. The staff were knowledgeable and helpful. Many thanks.
10 March 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Sap,
Thanks for the lovely review and fantastic support for Joe, George and Rita. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was SO helpful
George was SO helpful, professional and went above and beyond to get me the best package. I think he deserves a raise!
29 July 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Abbey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazingly helpful
Came into the Canterbury store as I was having difficulty using my phone and was due an upgrade, luckily I was seen by a member of staff called Riya who was a very helpful and kind person, she managed to talk me though my problems and even suggested me a phone based on the problems I was facing, I ended up with a brand new phone and more data and still payed less then what I was paying initially and the cherry on top was she managed to get me a better deal on my broadband then what I was paying with sky. She is a credit to Vodafone and they are lucky to have her!
21 July 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Graeme,
Thanks for the lovely review and fantastic support for Riya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Riya provided exceptional customer…
Riya provided exceptional customer service from start to finish. She was professional, friendly, and incredibly helpful throughout the entire process. She made everything easy to understand and ensured everything was handled smoothly. Thank you, Riya, for such a great experience. Highly recommended!
22 July 2026
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Meet,
Thanks for the lovely review and fantastic support for Riya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Canterbury
Hey Jane,
Thanks for the lovely review and fantastic support for Tom and Joe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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