Jade was friendly, knowledgeable and very helpful. She also kept everything relavent to what I asked for at the beginning. Definitely would recommend.
Company replied
Location
Switch location37 Scotch Street, CA3 8PY Carlisle, GB
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See what reviewers are saying
Jade was very knowledgeable of the phone I was enquiring about . She went over all the information at the end of the conversation
Company replied
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... See more
Company replied
Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Carlisle
Written by the company
Contact info
37 Scotch Street, CA3 8PY, Carlisle, United Kingdom
5.0
Excellent
319 reviews
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Jade was very knowledgeable of the…
Jade was very knowledgeable of the phone I was enquiring about . She went over all the information at the end of the conversation
24 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey there,
Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Jade was friendly, knowledgeable and very helpful. She also kept everything relavent to what I asked for at the beginning. Definitely would recommend.
22 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Ian,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by liz
The help I got was amazing. Liv was so friendly and professional. I could not have asked for a better service.
20 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Helen,
Thanks for the lovely review and fantastic support for Liz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service in Carlisle was exceptional
The service in Carlisle was outstanding, hence why i return regularly. Jade was exceptional, both in knowledge and customer service.
19 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey there,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service clear and…
Excellent service clear and understandale optios and no pressure to make a choice
16 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Christopher,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade was knowledgeable and friendly
Jade was knowledgeable and friendly, efficient and helpful.
I have always found the staff here to be extremely helpful.
10 September 2026
Unprompted review
Reply from Vodafone UK - Carlisle
This is truly wonderful to hear! We are so glad you consistently find our team to be helpful and appreciate your kind words about our service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Vodafone UK - Carlisle
"Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jade was so perfessional in her job and…
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
28 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Andrew,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful.
19 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Steven,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was extremely helpful and…
Liv was extremely helpful and knowledgeable, very professional
18 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Peter,
Thanks for the lovely review and fantastic support for Liv. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today by Liv at…
Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experience switching providers one of the best experience and stress free.
18 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Liv at Carlisle today gave me honest
Liv at Carlisle today gave me honest, helpful advise. No hard sell and a genuine feeling that she cared about me as a customer.
18 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely faultless
Absolutely faultless. Thought about leaving Vodafone but happy to stay if your customer service is this exceptional
18 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Mrs Aimers,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We was on holiday in Carlisle and I was…
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and contract. He also sorted out my husband's contact to. Thankyou Dan you are a star for transferring all my personal things onto my new phone I didn't lose any of my personal data.
13 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jane,
Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was absolutely amazing with my…
Liv was absolutely amazing with my daughter getting her first phone. She explained all the options to her and everything of how to use her new phone. She even synced it to her ipad for her.
Amazing customer service!
13 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Kelly,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was so helpful and approachable
Liv was so helpful and approachable. She went through my options with me and explained what I was unsure about
13 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by a lady called Jade
I was served by a lady called Jade, she was absolutely amazing. She made everything effortless. She picked a phone that suited me, data plan that suited me, and then swapped everything from 1 phone to the other. She was brilliant. Many thanks
11 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Over the last few days I have tried to…
Over the last few days I have tried to upgrade my phone, with support agents online and over the phone however I was left frustrated and upset when they messed me around.
I went into the shop in Carlisle today and Olivia (Liv) handled it amazingly, she is an amazing worker and always happy to help, 10/10 service, I’ll be sticking to Vodafone purely for her expert help and my great experience in store!
1 August 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv is awesome
Liv was extremely helpful, took her time to explain my new phone. She was very kind and was just overall awesome 😎
31 July 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience signing my contract
I had a great experience signing my contract with Vodafone. Dan, the in-store specialist, was incredibly professional, knowledgeable, patient, and took the time to answer all of my many questions about the service. He explained everything clearly and made the whole process easy and stress-free. Thank you for such excellent customer service—I'm very happy to be with Vodafone!
30 July 2026
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Lana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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