Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.
Company replied
Location
Switch location152 High Street, GL50 1EN Cheltenham, GB
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See what reviewers are saying
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... See more
Company replied
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... See more
Company replied
Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Cheltenham
Written by the company
Contact info
152 High Street, GL50 1EN, Cheltenham, United Kingdom
4.9
Excellent
419 reviews
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Thanks to Luther for all thd help he's…
Thanks to Luther for all thd help he's given to 2 old codgers.He was brilliant!
20 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Soheila was very helpful and…
Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well
17 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Andrew,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hey Mirielle,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was fantastic!
Lydia was fantastic, explained everything clearly, sorted out exactly what I needed, excellent customer skills *****
15 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Azad helped me transfer my data to my…
Azad helped me transfer my data to my new phone very well.
15 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Carna,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arun from the Cheltenham branch was…
Arun from the Cheltenham branch was very helpful today excellent service 5.5
10 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into my local Vodafone store and…
Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.
6 July 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Ken,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Experience
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.
30 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Leslie,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the store to get help with my…
Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly
27 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Quinn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in the shop
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey.
He was patient polite and generally very good at his job and dealing with customers and went that extra mile. So much appreciated by me.
Thank you all once again.
I would recommend Cheltenham Vodafone shop as the best I have visited in UK. Italy has also be good when you go abroad and you have a problem with my sim.
Thank you.
Keep hold of your employees in the Cheltenham shop.
23 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Alexandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is the 7th time since August that…
This is the 7th time since August that my broadband hasn’t worked as soon as I can end the contract I will be.
21 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Jamie,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hey Stamo,
Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
THANK YOU ROSIE FOR HELPING ME WITH MY…
THANK YOU ROSIE FOR HELPING ME WITH MY PHONE
9 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Francis,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was most helpful in everything and…
Alex was most helpful in everything and explained things so clearly
5 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad helped me set my new phone up very…
Azad helped me set my new phone up very well
4 June 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service with very knowledgeable…
Great service with very knowledgeable and polite Arun at the Cheltenham branch . Renewed our contracts , saved money and got more than expected for the £
And had a good chat too !!
26 May 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arun.
Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.
27 May 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Arunkumar 👍🏽
25 May 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Antonia,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was absolutely fantastic
Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.
15 May 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I popped in to the branch as I had lost…
I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.
14 May 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Barbara,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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