Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
Location
Switch location7 High Street, SN15 3ER Chippenham, GB
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Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... See more
Company replied
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
Company replied
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Chippenham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
7 High Street, SN15 3ER, Chippenham, United Kingdom
4.8
Excellent
119 reviews
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Tom was very helpful with explaining…
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good chat whilst waiting for paperwork to be signed. He also helped me with transferring all the apps, photos etc over to the new phone.
Mason was also helpful when Tom was occupied.
Very good service received.
13 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hugo dealt with us today and was very…
Hugo dealt with us today and was very helpful in our choosing a new phone. Very pleasant and helpful.
11 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great communication from Hugo
Great communication from Hugo, very helpful and got me a great deal. One very happy long standing customer
11 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Laura,
Thanks for the lovely review and fantastic support for Hugo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Hugo today & he was very…
Spoke to Hugo today & he was very helpful
10 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Rozanne,
Thanks for the lovely review and fantastic support for Hugo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hugo was really helpful and addressed…
Hugo was really helpful and addressed all of our needs in regarding changing and carrying on to another contract. Top experience.
9 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Marcus,
Thanks for the lovely review and fantastic support for Hugo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mason extremely knowledgeable and…
Mason extremely knowledgeable and helpful. Knows his products well.
Gave good value for money on the deal.
Asset to Vodafone. Keep him.
9 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Frances,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hugo was very helpful and gave good…
Hugo was very helpful and gave good advise
9 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Hugo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hugo is fantastic
Hugo is fantastic. Polite, extremely helpful, great knowledge and extremely patient.
9 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
S26 purchase
Great guys working there, very friendly and helpful, tom sorted me out exactly what i needed and worked out a great deal
7 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Sean,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom in Chippenham went the extra mile…
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly.
I don't think I could have sorted it myself
6 August 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Howard,
Thanks for the lovely review and fantastic support for Tom in Chippenham. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service and very happy with…
Very good service and very happy with the shop aswell.
30 July 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chippenham
Hey Mervyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I sent my mum into store to buy a…
I sent my mum into store to buy a preloaded pay as you go sim for our Grandmother who is visiting as I know you sell them. They were instead sent to poundland with no guidance to get it there and to get a voucher because it would be 'easier'. I know it is not and now we have had issues using the voucher etc. They simply could not be bothered to help because it is not a contract. It would have been a less than 5 minute job for them but now because of a lack of basic customer service it has become a several hour issue for us. Not impressed.
25 July 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Hannah,
We are sorry to hear this, and we understand how frustrating it must be when a simple request turns into a time-consuming issue. Your mum and grandmother should have received the support and guidance they needed, and we apologise for the inconvenience caused. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Very helpful
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted me politely and asked me to explain the problem. I am almost 80 years so the technical words and phrases are difficult for me. He was amazing , very patient and eventually the problem was solved.Thank you Tom!
30 June 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Mrs Carole Roscoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Super Tom at Chippenham store
I received a very friendly welcome from Tom when I entered Vodafone CHIPPENHAM store on Saturday 27th June. I had an enquiry about the Vodafone tariff that I have. Tom was brilliant, explained my options clearly and offered suitable alternatives. When I consider an upgrade in the future I will have no hesitation in returning to Vodafone Chippenham. Credit to Tom!
27 June 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Jane,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service
Great service in store. Two visits to sort phone and plan. Ryan was really helpful, informed and clear. Explained everything clearly and found the best deal. Very happy with service received. Thank you! 🙂
24 June 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Alison,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Has been very helpful will come back
Has been very helpful will come back
24 June 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Martin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service in good company
Good service in good company. Highly recommended.
22 June 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan
We have had an excellent experience with Ryan we understood everything he explained to us, he is brilliant, and if I had a problem with my phone or anything it would be Ryan we would ask for we thank him so much
11 May 2026
Unprompted review
Reply from Vodafone UK - Chippenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chippenham
Hey Tricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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