Vodafone UK - Chippenham Reviews 

105
TrustScore 5 out of 5

4.9

7 High Street, SN15 3ER Chippenham, GB


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Rated 5 out of 5 stars

I received a very friendly welcome from Tom when I entered Vodafone CHIPPENHAM store on Saturday 27th June. I had an enquiry about the Vodafone tariff that I have. Tom was brilliant, explained my opti... See more

Company replied

Rated 5 out of 5 stars

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... See more

Company replied

Rated 5 out of 5 stars

Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best... See more

Company replied

Rated 5 out of 5 stars

Great service in store. Two visits to sort phone and plan. Ryan was really helpful, informed and clear. Explained everything clearly and found the best deal. Very happy with service received. Tha... See more

Company replied


Company details


Contact info

  • 7 High Street, SN15 3ER, Chippenham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

40,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Tom at Chippenham store

I received a very friendly welcome from Tom when I entered Vodafone CHIPPENHAM store on Saturday 27th June. I had an enquiry about the Vodafone tariff that I have. Tom was brilliant, explained my options clearly and offered suitable alternatives. When I consider an upgrade in the future I will have no hesitation in returning to Vodafone Chippenham. Credit to Tom!

27 June 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Jane,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great service in store. Two visits to sort phone and plan. Ryan was really helpful, informed and clear. Explained everything clearly and found the best deal. Very happy with service received. Thank you! 🙂

24 June 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Alison,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Has been very helpful will come back

Has been very helpful will come back

24 June 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with you guys today

Great experience with you guys today, all very friendly. Came in because i broke my phone and mayson managed to get me a great deal on a new one. 10/10.

24 June 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service in good company

Good service in good company. Highly recommended.

22 June 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan

We have had an excellent experience with Ryan we understood everything he explained to us, he is brilliant, and if I had a problem with my phone or anything it would be Ryan we would ask for we thank him so much

11 May 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant helpful service

Brilliant helpful service

11 May 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey Tricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful and patient

1 May 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey Tracey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was amazing

Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best for us still leaving the end decision to us.
Ryan is an absolute credit to your company. We will definately be recomending him to friends and family.

25 April 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey MRSDEBSRIST,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moved Accross to Vodafone and very…

Moved Accross to Vodafone and very happy with experience. Thanks

20 April 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey Mohamad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Ryan at the Chippenham store …

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be better. We are both pensioners and not exactly tech savvy. Ryan was extremely helpful and renewed our confidence in Vodafone. He was very patient and gave good advice. We will always go into store from now in and give the online service a miss. Thanks Ryan for exceptional customer service.

1 April 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Jackie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan helped me today

Ryan helped me today, he explained everything perfectly and patiently. He is a credit to your company

2 April 2026
Unprompted review
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Reply from Vodafone UK - Chippenham

Hey Pat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful Tom!

Tom has been very helpful in clarifying my contract details and how to view details via myvodaphone

10 March 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey JON,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy thank you

Very happy thank you, helped Mr fix my phone

6 March 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Seen straight away and answered all my…

Seen straight away and answered all my questions. Everything sorted very quickly.

6 March 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hi Briony,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was brilliant

Thomas was brilliant, exceptionally patient with me. Excellent customer service. Can't recommend highly enough.

13 February 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Amanda,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service. were greeted as soon as we entered…

We were greeted as soon as we entered the shop & offered coffee. Ryan was absolutely wonderful in explaining everything to me as I’m not good with technology. He was very polite, friendly & obviously knew his stuff! He answered all my questions. I was worried what affect changing my phone would have on my hearing aid app & he put my mind at rest about that. He set it all up for my phone to be delivered the next day to my home. I do hope Ryan gets recognition for being an amazing adviser to me, & wish him all the best.

9 February 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assisted by Ryan very helpful excellent…

Assisted by Ryan very helpful excellent service 👏

1 February 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Very friendly, helpful and patient.
Ryan explained everything clearly and concisely.

19 January 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Rose,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service ! Friendly man Ryan giving me all the required information needed about the phone ,very helpful and very satisfied customer here !

19 January 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hi Ellie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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