Katie was so helpful sorting out a new mobile contract for my elderly father and also advised my parents on renewing their broadband and home phone. Fantastic service and so friendly.
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
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See what reviewers are saying
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Coleraine
Written by the company
Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Joaathan very helpful in arranging new…
Joaathan very helpful in arranging new iPhone thank you

Reply from Vodafone UK - Coleraine
Great Customer service
Great Customer service , guys very welcoming & extremely helpful

Reply from Vodafone UK - Coleraine
Thank you Scott
Thank you Scott for setting my phone up and explaining it all to me.

Reply from Vodafone UK - Coleraine
Lisa from Coleraine
I was in vodafone, Coleraine yesterday and i believe it was Lisa that dealt with me. I’ve been having a lot of bother with my phone and moving over with O2 which has caused me a lot of stress however not even 24hrs later my phone is back to normal. Lisa did an amazing job explaining everything to me and I am very thankful

Reply from Vodafone UK - Coleraine
Great service from Jonathan in…
Great service from Jonathan in Coleraine, quick and easy and I think I got a really good deal! Will be back next year for my new phone

Reply from Vodafone UK - Coleraine
Great customer service as always from…
Great customer service as always from Andrew and Scott.
Andrew Talked me through all the payment plans.
I will be back.

Reply from Vodafone UK - Coleraine
Very helpful staff
Very helpful staff, everything well explained. No pressure on choice.

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Lisa was very helpful in store and made…
Lisa was very helpful in store and made the full experience very simple.

Reply from Vodafone UK - Coleraine
Great service from Jonathan helping me…
Great service from Jonathan helping me with my emails on my phone 😀

Reply from Vodafone UK - Coleraine
Fantastic service from Scott
Fantastic service from Scott - in and out in 20 mins - excellent!! Thank you

Reply from Vodafone UK - Coleraine
Lisa was very helpful in store
Lisa was very helpful in store. Always love coming into coleraine store as the staff are very helpful and informative.

Reply from Vodafone UK - Coleraine
Andrew was very helpful in store
Andrew was very helpful in store, got my new phone set up.

Reply from Vodafone UK - Coleraine
Great service from Scott.
Great service from Scott.
No hard sell just got the changeover done professionally and with passion

Reply from Vodafone UK - Coleraine
Lisa was really helpful I came in store…
Lisa was really helpful I came in store and she was really informative and got me an excellent deal.

Reply from Vodafone UK - Coleraine
Highly recommend. Staff extremely friendly and helpful.
Staff extremely friendly and helpful.

Reply from Vodafone UK - Coleraine
Great customer service
Great customer service, Andy was very helpful and resolved the issue

Reply from Vodafone UK - Coleraine
Great experience in getting my new…
Great experience in getting my new phone sorted by Jonathan, couldn't thank him more 😊

Reply from Vodafone UK - Coleraine
Jonathan very helpful in time and…
Jonathan very helpful in time and patience setting up my phone.

Reply from Vodafone UK - Coleraine
Great experience and deal from Jonathan…
Great experience and deal from Jonathan in vodafone

Reply from Vodafone UK - Coleraine
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