Vodafone UK - Coventry Reviews 

1,371
TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


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Rated 5 out of 5 stars

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more

Company replied

Rated 5 out of 5 stars

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more

Company replied

Rated 5 out of 5 stars

Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.

Company replied


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  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

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(1,371)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Vodafone Coventry

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us through the main customer service and the transaction was made easy for us.

4 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Nerissa,

Thanks for the lovely review and fantastic support for Suki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have contract

I have contract, want to know how much time i have, suki tell me information

4 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help ne save money on my sim

4 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mariana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Miss Sonia is a very good customer …

Miss Sonia is a very good customer service,
She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face
Very good girl.

3 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Sangeeta,

Thanks for the lovely review and fantastic support for Sonia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice person always deals with ans…

Very nice person always deals with ans keep us on Vodafone

3 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mitchell,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer and happy with the…

Very good customer and happy with the service i had today

3 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service and we see the…

Very happy with service and we see the person ever time

3 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Faye,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service
I switched from EE to Vodafone and Sonia helped me very well.

2 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came into Vodafone to explore…

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I understood the offers and costs for phone and then data costs. He explained the trade in process really well. Husband moved from 02 to Vodafone a few years ago and wish I had too as well! Much cheaper and better service!! Thank you Manoj 😊

1 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Flori,

Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eesa provided me great service on my…

Eesa provided me great service on my new upgrade and saved me money great work!

1 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Ifeanyi,
Thanks for the lovely review and fantastic support for Easa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj very good help with bill

1 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Kofi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me fix my phone

Manoj help me fix my phone

1 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj very good

Manoj very good

1 August 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This is the second time Manoj has…

This is the second time Manoj has helped me always 10/10 service

31 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Gnana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was very helpful

31 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Awet,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very good at assisting me…

Manoj was very good at assisting me today thank you. In Coventry

31 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by Manoj at Vodafone…

Good service by Manoj at Vodafone Coventry.

30 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Naveeth,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me get my sim back thank you

29 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Oluwakemi,

Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ariane

Great service from Ariane, explained through everything perfectly and answered all questions from us and also gave us the best deals. :)

27 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Ravi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got very good service from manoj he…

Got very good service from manoj he help move my number over

27 July 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Teme,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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