Vodafone UK - Coventry Reviews 1,305

TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


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Rated 5 out of 5 stars

We have really been assisted well by Uzayr. He is warm and welcoming and takes time to answer all questions in a way that one understands and we have left as happy satisfied customers. Great service.... See more

Company replied

Rated 5 out of 5 stars

I went in today looking to buy a new phone, I was looked after by Kobi. Really helpful, took his time going through different plans with me helping me choose the one I needed with the help of Simon, I... See more

Company replied

Rated 5 out of 5 stars

Sonia provided excellent customer service at Vodafone.One phone was left in stock, and she quickly reserved it for me on the spot. She was friendly, professional, and very efficient.The whole process... See more

Company replied

Rated 5 out of 5 stars

Eesa was extremely helpful today in store. He ensured that I got the best prices possible on the co tracts and devices I have and provided excellent customer service.

Company replied


Company details


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  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service

27 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Miroth he is very good customers…

Miroth he is very good customers service he is polities he help with my issues

26 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had great customer service here at…

I had great customer service here at vodafone coventry , Manoj was really helpful solving all my problems with the sim he was excellent.

25 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your help manoj

25 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Doreen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj

Manoj: really helpful

20 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Fara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have really been assisted well by…

We have really been assisted well by Uzayr. He is warm and welcoming and takes time to answer all questions in a way that one understands and we have left as happy satisfied customers. Great service.

18 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Edith,

Thanks for the lovely review and fantastic support for Uzayr.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranj was such a help with my query and…

Ranj was such a help with my query and helped me a lot

17 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranj I came in today as my sister broke…

Ranj I came in today as my sister broke her phone and tried to get it repaired or replaced he was being very helpful and he was honest and ready to help me at all cost I really appreciate the determination he was putting to help me and even tho I was upset I was glad that he wanted to help and it kinda made me smile and my day didn’t go as bad, thank you so so much .

17 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mabel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I discussed my options of my new sim…

I discussed my options of my new sim only plan with Manoj. He was very friendly, and very informative about all of my options. He spent a long time searching for the best package for me.

17 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hi Stacey, thank you so much for your wonderful review and the amazing support you’ve shown for Manoj, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Got help from Manoj in store thank you

17 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Benj,

Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store with data problem and…

Went into store with data problem and Manoj fixed it

15 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry


Hey Msgna,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was great service

It was great service. It finally end my question about my old phone and I get new one. Thanks to Manoj ^.^

15 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Artur,

Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank manoj for you help setting up my…

Thank manoj for you help setting up my new mifi device

15 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Phil,,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you manoj for all your help

15 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

I went in today looking to buy a new phone, I was looked after by Kobi. Really helpful, took his time going through different plans with me helping me choose the one I needed with the help of Simon, I was really unsure and indecisive but Kobi was really patient and answered all the questions I had.

13 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was quick and efficient

Manoj was quick and efficient

13 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Edan,

Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj got me a very goid deal on a new…

Manoj got me a very goid deal on a new phone

13 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Alim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me get a new sim plan he…

Manoj help me get a new sim plan he explained everything well

12 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Hana,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great work from Eesa on getting my new…

Great work from Eesa on getting my new phone very efficient and effective thanks Vodafone Coventry!!

11 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Sukh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped by Sonia with my sim…

I was helped by Sonia with my sim problem, she had a look at my phone and sim worked straight away in 2 minutes. Absolutely delighted

10 June 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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