Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... See more
Company replied
Location
Switch locationUnit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB
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Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... See more
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I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... See more
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Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues They Helped Bring My Bill Down Alot Which Is Always Good. Really Chuffed Good Job Guys. Kirk... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Crawley
Written by the company
Contact info
Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, United Kingdom
4.8
Excellent
176 reviews
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Very polite he has been very helpful a…
Very polite he has been very helpful a lovely confident man. I hope he stays so we can see him next time. Thank you Jai
21 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Really helpful and sorted what I wanted quickly and got me a great deal. Thank you Jai
16 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing service from Kieron in Crawley
Amazing service from Kieron in Crawley. Guy is a legend. This review is definitely not fake!
14 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service
Peter was friendly, helpful, informative and helped me get the best tariff to meet my requirements. A very pleasant experience and would recommend him.
12 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Meems,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter was amazing
Peter was amazing. Best Vodafone member of staff I’ve ever spoken to.
12 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jai is a lovely guy
Jai is a lovely guy, very helpful, great personality. I was with my friend while she was getting a new contract.
Deserves a pay rise .
Lauren :)
18 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Lauren.
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store and was greeted by Jai
I came to store and was greeted by Jai. I’ve been a customer for over 20 years and the best experience with Vodafone to date! Thanks Jai
18 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Caroline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kishan has very excellent customer…
Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff member. Very welcoming….
16 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Vivian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I came in today to leave o2 and get an…
I came in today to leave o2 and get an upgraded phone with Vodafone, Kieran helped me get a new phone and contract, it was so easy and straightforward, cant thank Kieran enough for his help.
12 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service saved my time and I get…
Great service saved my time and I get what I needed
10 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey Mamta,
Thanks for the lovely review and fantastic support for Kishan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful jai helped us through it…
Very helpful jai helped us through it all, very easy and very friendly
14 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Experience John And Jai Helped…
Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues
They Helped Bring My Bill Down Alot Which Is Always Good.
Really Chuffed Good Job Guys.
Kirk. :)
12 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Kirk,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was super helpful and informative
Kai was super helpful and informative. Solved all our issues with a breeze. Thankyou!!!
7 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jai was amazingly helpful and also…
Jai was amazingly helpful and also managed to calm me down as I was very distressed at not being able to use my phone. He was very friendly and knowledgeable and I could not be happier with the service jai provided.
5 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Retail advisor Jai was absolutely…
Retail advisor Jai was absolutely amazing. He was patient and easy to talk to. Helped me understand what I was signing up for and helped me set everything up. Amazing experience today. Thank you
27 February 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey there,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Service was absolutely brilliant, thank you to Kai for all of your help with my phone!
26 February 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Abi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous
Fabulous , great help and service pius friendly
Brilliant thanks to Jai
25 February 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Carl,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really helpful and knowledgeable and…
Really helpful and knowledgeable and listen to what I required .Kai was amazing really kind and was patient. So pleased I remind with Vodafone.
5 February 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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