Vodafone UK - Dewsbury Reviews 

150
TrustScore 5 out of 5

4.9

9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB


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Rated 5 out of 5 stars

Lovely chaps in the Dewsbury Vodafone shop, really helped me out, especially Chris. Will definitely be back when my Steve is due an upgrade Thanks again, Nicky.

Company replied

Rated 5 out of 5 stars

"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more

Company replied

Rated 5 out of 5 stars

Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.

Company replied

Rated 5 out of 5 stars

Great work by Chris at Dewsbury store. I had a virus by accident and he sorted it out for me. First rate service.

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Dewsbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 9 Princess of Wales Precinct, WF13 1NH, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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1-star

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4.9

All reviews

(150)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing advisor sofia

My experience at Vodafone was so pleasant I was served by the lovely Sofia. She was so helpful and super nice to be around!

15 November 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Christine,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Verry helpfull

IT was verry kind and helpfull

30 October 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Iulian,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by Patrick

Good service by Patrick

3 October 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hello, Robert,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

How wonderful Harry is at the Dewsbury…

How wonderful Harry is at the Dewsbury store, he instantly knew the error on my account and updated the manager who raised a complaint. Harry's knowledge is vast and knows the best way to deal with a query/issue and explains the options you have. Harry always looks to suit the customer's need. If it wasn't for Alex and Harry I would have moved all 4 devices to EE.

2 October 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi there,

This is lovely feedback for Harry and Alex. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Upgraded broadband great service would…

Upgraded broadband great service would recommend

28 September 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service and helpful staff.

Good customer service and helpful staff.

9 September 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Mrs Ward,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 2 out of 5 stars

Shocking customer service

Shocking service I had my broadband fitted yesterday. All was explained what my requirements was and agreed after installation only to be told this wasn’t in my contract, wasted lot of my time talking to people all over the world who really don’t understand and care. Very disappointing customer service.

4 September 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Nasir,

So that we can look at escalating this, please send us a message through Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Harry at Dewsbury was amazing with…

Harry at Dewsbury was amazing with customers, Patient polite and went above for me as a Happy customer, There should be more like Harry .

22 August 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hello Elizabeth

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Harry, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aurel Alexii

Have nice experiente very fast

20 August 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Andreea,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was a Very nice gentleman

Harry was a Very nice gentleman, helped us with every step to set my son up with his new mobile.

7 August 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Shelley,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sofia and Alex made my experience…

Sofia and Alex made my experience really lovely. Great people to chat to and always sort Me out! Thank you guys 😊

15 July 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Mahmed,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Sofia and Alex.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy with the service from…

Really happy with the service from Patrick

5 July 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Mary,

Thanks for the great feedback for Patrick, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased

Very pleased always helpful and always fix my issues

28 June 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Robert,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone as my other was…

Got a new phone as my other was freezing and Alex helped set it up for me.

25 June 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Robert,

Thank you for this great feedback! Enjoy your new phone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sofia has been very helpful with…

Sofia has been very helpful with getting a new phone for me! She made the process really easy and i will defo come Again

5 June 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Mercedes. Thank you for your review for Sofia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was very helpful

Patrick was very helpful. Made the process simple for me

9 May 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Thanks for the great review, Samuel. We're glad to see Patrick provided a really positive experience. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sofia made my experience so easy and…

Sofia made my experience so easy and nice very nice girl :)

6 May 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Duncan,

Thanks for taking the time to share this positive feedback!

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was really great very patient and…

Alex was really great very patient and a huge credit to vodaphone.

30 April 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Debbie,

Thanks for this lovely review! We're so happy to hear that Alex went above and beyond to provide a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was a great help setting up my…

Patrick was a great help setting up my phone

24 April 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Stephen,

Thanks for taking your time to leave this review for Patrick.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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