Andreea helped us upgrade our data. Andreea was very helpful and very personable. She remembered myself and my wife from a couple of years ago when we upgraded our phones which made us feel very welco... See more
Company replied
Location
Switch locationUnit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB
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See what reviewers are saying
I had a wonderful experience with Mihályla at Vodafone. She was extremely friendly, patient, helpful and professional. She explained everything clearly and made the whole process very easy for me. Exc... See more
Company replied
Jon-luke was absolutely amazing. So helpful and advised me how to save money after I told I needed to reduce my outgoings. He was so patient with me and didn't laugh when my technal knowledge was in... See more
Company replied
We recently visited Vodafone Doncaster, because our monthly bill had increased compared to when we first signed up two years ago. Rob was extremely helpful _he explained that the increase happened... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Doncaster Frenchgate
Written by the company
Contact info
Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom
4.9
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I wonder how many bots pump up the…
I wonder how many bots pump up the suspicious 4+ star rating they have on here? So still trying to get compensation for them charging my mother twice a month for over two years, admit they fcukde up and to the tune of £500+ but go silent when it comes to paying out. Been on here and the reply but once you are back in the rabbit hole of customer service who frequently say they transferring hang up. A multi billion pound company and they can't pay back when they screw up. Don't get me started on them taking my mums Nokia 310 with box and sticker on screen saying worthless at the Doncaster branch and giving her a shitty second-hand hand set Android, theiving lying company I still recommend 3 and any other company over them. Anyone reading this with Vodafone change, hell I recommend 1p mobile over this crap.
16 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Elliott,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been. We appreciate the concerns you've raised regarding the billing issue and the challenges faced while seeking a resolution. Please be assured that your feedback is taken seriously, and we're committed to improving the support and service we provide.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Explained clear and simple
Explained clear and simple, helpful with everything, ensured we knew we had a good deal
Mihaela was very helpful
8 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kudos to Andreea
Andreea is the best of what she is doing. Very accommodating to customers and so passionate of her job. Kudos to her!
8 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Kudos, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very Good experience with Andreea…
Very Good experience with Andreea thankyou.
7 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Mubarek,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful experience with…
I had a wonderful experience with Mihályla at Vodafone. She was extremely friendly, patient, helpful and professional. She explained everything clearly and made the whole process very easy for me. Excellent customer service from start to finish. Thank you so much for your help, Mihaela Highly recommended!
7 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Etelka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Andreea was a great help when I needed to complete an upgrade on my phone. She talked me through all options and found me a fabulous deal. Many thanks
6 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Emma,
Thanks for the lovely review and fantastic support for Andreea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
mihaela was so lovely and helpful when…
mihaela was so lovely and helpful when adding a extra sim onto my existing contract, so patient and all smiles :))
6 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Lou,
Thanks for the lovely review and fantastic support for Mihaela. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The sales advisor
The sales advisor, Andrea, was very helpful and explained everything clearly and in detail. She provided me with a phone that meets my requirements and was very pleasant and friendly.
5 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Christine,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea helped us upgrade our data
Andreea helped us upgrade our data. Andreea was very helpful and very personable. She remembered myself and my wife from a couple of years ago when we upgraded our phones which made us feel very welcome and our visit quite painless.
1 August 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Trish,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jon-luke was absolutely amazing
Jon-luke was absolutely amazing. So helpful and advised me how to save money after I told I needed to reduce my outgoings. He was so patient with me and didn't laugh when my technal knowledge was in actual fact very questionable! Thank you 😊
24 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jon-luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ioana was great
Ioana was great! Very knowledgeable and gave me the best offers
25 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Kane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danii was fantastic
Danii was fantastic. A credit to the store and Vodafone. Explained everything and helped me set up everything. Thank you Danii.
19 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Adam,
Thanks for the lovely review and fantastic support for Danii.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you so much for Andreas support !
10 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Doina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful experience today and…
I had a wonderful experience today and Andreea was a pleasant extremely experienced and helpful woman
10 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea helped me with my upgrade and…
Andreea helped me with my upgrade and has been helpful as always🙏
9 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Ali,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mihaela was prompt and kind with her…
Mihaela was prompt and kind with her service
3 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Ken,
Thanks for the lovely review and fantastic support for Mihaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoken to a talanted lady Andreea and…
Spoken to a talanted lady Andreea and helped me with my upgrade .very pleased .thankyou
3 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
"Hey Norman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great staff brilliant help 5star rating…
Great staff brilliant help 5star rating Andreea and Rob
3 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Zoe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was extremely polite and…
Andreea was extremely polite and helpful made things very simple
3 July 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sharan excellent and thorough service…
Sharan excellent and thorough service and explanation, very pleasant young man.
26 June 2026
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey glyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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