Vodafone UK - Dorchester Reviews 

166
•
TrustScore 5 out of 5

4.9

8 Cornhill, DT1 1BA Dorchester, GB

•

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Rated 5 out of 5 stars

Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.

Company replied

Rated 5 out of 5 stars

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more

Company replied

Rated 5 out of 5 stars

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more

Company replied

Rated 5 out of 5 stars

I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... See more

Company replied


Company details


Contact info

  • 8 Cornhill, DT1 1BA, Dorchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4-star
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1-star

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4.9

All reviews

(166)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

May in your Dorchester store has been…

May in your Dorchester store has been absolutely brilliant today. Got an upgrade phone and she has transferred everything for me, Thankyou

24 September 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Sylvia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Mya

Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.

23 September 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade is superb,very helpful and polite.

21 September 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Sarah,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I thought Sam was very helpful indeed

I thought Sam was very helpful indeed. He was caring and understanding.

17 September 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

"Hey Lindsey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Sam has been more than helpful today

Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam

7 September 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hi Terence. This is fantastic to hear! We really appreciate the feedback and are so glad to know you always have a positive experience at that branch.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Lucie could not have been more helpful

Lucie could not have been more helpful. Friendly, informative and very helpful.
Thank you Lucie for all your help. X

23 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Yvette,

Thanks for the lovely review and fantastic support for Lucie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Manager Dorchester

The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vodafone account currently. I would highly recommend using the Dorchester shop and as a result of the supportive nature of the staff here, would now consider returning to vodafone purely so that they earn the commission.

21 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Melissa,
Thanks for the lovely review and fantastic support for Sam and Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucie was amazing

Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly.
Thank you Lucie

14 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Viv,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade was really helpful

Jade was really helpful. She got me a grsat deal on a new device and was polite and easy to talk to. Would really recommend Jade and tge whole team in Vodafone Dorchester

9 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was amazing

Sam was amazing - he was extremely kind and very knowledgeable. He took me through everything with my phone and worked hard to find me the price. Super grateful for his help.

7 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Joanna,
Thanks for the lovely review and the fantastic support you’ve shown for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly service saved money

Great friendly service saved money

4 August 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So very helpful

So very helpful , I was delighted with all Sam’s help, absolutely brilliant.

22 July 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hi Jackie, thank you so much for your wonderful review and the amazing support you’ve shown for Sam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Sam was helpful and polite

Sam was helpful and polite. He helped me set up my new phone and slent a llt of time and care with me.

17 July 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Antony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ever so grateful for the service…

Ever so grateful for the service provided in this store. It’s a pleasure to visit here.

14 July 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade was fantastic

Jade was fantastic. Very helpful indeed.

13 July 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous helpful staff

7 June 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coffee and service is excellent.

Coffee and service is excellent.

7 June 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Wally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good deal

Good deal, prompt service

6 June 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey James,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was great.

Sam helped us sort out our phones, contracts and saved us money! Great job, thanks Sam.

6 June 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mya and the manager

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will need to resolve . I will only use this branch going forward for my Vodafone contract . Thank you Mya !

14 May 2026
Unprompted review
Vodafone UK - Dorchester logo

Reply from Vodafone UK - Dorchester

Hey NIcci,

Thanks for the lovely review and fantastic support for Mya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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