We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
Ro the shop manager was very helpful, pleasant and explained everything I needed to know. I therefore was very happy with the new telephone he recommended. Joan Urquhart.
Company replied
I came into the Vodafone Dumfries shop yesterday and the service was 11/10. The staff were really friendly and helpful, and they took the time to explain everything clearly without rushing me. The... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
142 reviews
Asks customers to review
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Very vert good excelent service great…
Very vert good excelent service great staff servedby manager
4 July 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
went in for a sim card
went in for a sim card
great service from manager . thanks
29 June 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Dannii,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renewed sim plan
Renewed sim plan. Outstanding professionalism. Really excited to try out the speed boost in congested areas
24 June 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Rudi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ro the shop manager was very helpful
Ro the shop manager was very helpful, pleasant and explained everything I needed to know. I therefore was very happy with the new telephone he recommended.
Joan Urquhart.
6 June 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Joan,
Thanks for the lovely review and fantastic support for Ro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy today upgrading my phone
Very happy today upgrading my phone. The sales advisor went above and beyond and gave me a great deal. Ro
20 May 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Katie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a excellent response from Ro in…
I had a excellent response from Ro in the Vodafone shop.
Everything was easy to understand and he took his time to explain everything excellently
Top marks.
20 May 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Chic,
Thanks for the lovely review and fantastic support for Ro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New sim deal
Went in to sort out direct debit but left with a better deal
9 May 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Sean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Amie
Came in for my upgrade and Amie sorted everything from start to finish with no hassle. She explained all my options clearly, made sure I got the best deal, and had everything set up quickly. Really friendly, knowledgeable, and just made the whole process easy. Couldn’t ask for better service.
4 April 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Vicky,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience and helped with number…
Great experience and helped with number of upgrades and issues today.
3 April 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb
Moved from utility warehouse to Vodafone and Aime made the whole thing seamless, ready for number transfer on Tuesday.
Happy with my new phone and all set up.
Thanks Aime!
3 April 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Ronald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amie was great
Amie got me a great deal, good service and set up my phone in no time
3 April 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Martin,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Lauren ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the Vodafone Dumfries shop…
I came into the Vodafone Dumfries shop yesterday and the service was 11/10. The staff were really friendly and helpful, and they took the time to explain everything clearly without rushing me. They took the time to have a great chat with me while dealing with the issue I had with my phone Excellent customer service ✅
14 March 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ro was fantastic once again
Ro was fantastic once again. Always get good service from the Dumfries store. Wouldn’t go past them.
14 March 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Stewart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I am extremely with the service…
I am extremely with the service provided by Rob in Dumfries. Please give him a bonus!
11 March 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Vanda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from the fella thanks
4 March 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Needed help transferring everything…
Needed help transferring everything from old phone to new phone. Amie got it all set up and everything works very happy
28 February 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Struan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Couldn't have been better
Fantastic support from Amy - super helpful and reassuring.
31 January 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Kerry,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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