I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
Came into store for a new sim, frank gave me a good deal and gave me a better price for my broadband.
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
Written by the company
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came into store for a new sim, frank gave me a good deal and gave me a better price for my broadband.

Reply from Vodafone UK - Dundee Overgate
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my son wanted and Thomas even installed all my sons details from he's old fone to he's new fone ..I'd recommend and one having difficulty with fones and instalment to drop in to see Thomas at the Vodafone shop in the overgate in dundee ...thank you Thomas for all you're help

Reply from Vodafone UK - Dundee Overgate
Michael in Dundee store was excellent

Reply from Vodafone UK - Dundee Overgate
Came in to set up broadband was served by Frank who was helpfully and friendly

Reply from Vodafone UK - Dundee Overgate
Really helpful and friendly staff , answering all my questions and nothing appeared to be a problem, as good an experience as I could have hoped for from Diogo.

Reply from Vodafone UK - Dundee Overgate
Frank helped me out with a new phone and broadband.

Reply from Vodafone UK - Dundee Overgate
Came into the dundee shop, having issues with my sim and Frank helped me out alot

Reply from Vodafone UK - Dundee Overgate
Excellent service from Michael…great advice and we were happy with our new phones and contracts.

Reply from Vodafone UK - Dundee Overgate
Thomas from Dundee was excellent. He helped us for our problem. Great guy! Top french seller!
See you Thomas.

Reply from Vodafone UK - Dundee Overgate
Brilliant service in the Dundee store, Diogo the retail advisor was great excllent service.

Reply from Vodafone UK - Dundee Overgate
Thomas helped me through my broadband's transfer of ownership, he was super helpful!

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Frank was very pleasant. Needed a mobile broadband and he helped out with that.

Reply from Vodafone UK - Dundee Overgate
My contract was ending soon and I'd tried to get a new contract on line but found it too confusing !!
Michael did it all and explained it all without making me feel an idiot! or old foggie!
He was cheery through it all and never once made me feel that I was a nuisance.
I always go to the Vodafone store for help .Its so much easier and less scrambling for my old brain .Thank you Michael and Vodafone for keeping the shops open .

Reply from Vodafone UK - Dundee Overgate
Received excellent service from Michael. Knowledgeable, explains well and kind person. Making sure we got the services we needed from vodaphone.

Reply from Vodafone UK - Dundee Overgate
My phone was not working so came in, in just a few minutes, my man Diogo fixed the problem for me, thank you

Reply from Vodafone UK - Dundee Overgate
Brandon was so helpful and informative. He made me feel comfortable and to understand what was happening.

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Brandon, was excellent at his job and took his time going through everything with me today to ensure I was happy with the product i was purchasing.
He made me feel welcomed and vauled from the minute I went into the shop. He made the visit a pleasure with his great customer service. 10/10.

Reply from Vodafone UK - Dundee Overgate
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.