Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... See more
Company replied
Location
Switch locationUnit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB
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See what reviewers are saying
Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... See more
Company replied
Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots o... See more
Company replied
Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skil... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - East Kilbride
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, United Kingdom
4.9
Excellent
433 reviews
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Staff was really helpful and kind
Staff was really helpful and kind. Muhammad Asad
1 April 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Rana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m listed as a vulnerable customer …
I m listed as a vulnerable customer with 3. The 3 shop in Westwood, Margate was shut with note alternative shop nearby.phoned to ask nearest, but as three customer was given runaround of name middle name and everything except shoe size. Asked for supervisor but still not informed of so called nearby shop. Discovered nearby shop was 25 miles away in Canterbury. Received excellent service but due to IT problems had my data wiped && not permitted to download myself from the cloud REF : 177485168175899978770410970 999 'TRACE I.D.' WAS TOLD 3 AMALGAMATED with vodaphone from April 1, so waited week before going but told I would be liable for a 25 £ charge.Told go back to Canterbury which would cost me about the same with no garintee it would be sorted...as vulnerable customer I consider it ABONABLE
1 April 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Des,
Thank you for taking the time to share your experience, and I’m truly sorry to hear about the difficulties you’ve faced. The challenges you described—especially as a vulnerable customer—are absolutely not the level of care you should expect, and I completely understand how frustrating and distressing this must have been for you.
The situation with the closed shop, the lack of clear information about the nearest alternative location, and the repeated questions when you simply needed help is disappointing, and it’s not the experience we want anyone to have. Being asked to travel 25 miles, only to face IT issues resulting in data loss and then a potential charge afterwards, is understandably unacceptable.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muhammad was very helpful
Muhammad was very helpful. Explained all my options and explained all stages of the process
9 March 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Alfie,
Thanks for the lovely review and fantastic support for Muhammad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Umer
4 March 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It's was very wonderful experience and…
It's was very wonderful experience and Umer handled my request very professionaly and I reccomend Umer to everyone
4 March 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
aaron listened to my mum and was very…
aaron listened to my mum and was very patient tried to get the best deal for her as ahe was out of contract with all her lines and saved her money
2 March 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Adamson,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Aaron for your help with my…
Thanks to Aaron for your help with my upgrade today. The process was made quick and easy to understand.
5 February 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Umer
Great service from Umer. Helped my dad when he was confused with regards to getting a new phone etc
2 February 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Ally,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was our retail adviser and he was…
Aaron was our retail adviser and he was top class! A real professional service and he LISTENED to us and quickly sorted all the questions and requirements we had! He is definitely a top asset to Vodafone
2 February 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Andrew ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
verry good help got the awnsers we need
verry good help got the awnsers we need
9 January 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Chantelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks very much Aaron for the…
Thanks very much Aaron for the excellent and friendly service.
8 January 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey William,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service is outstanding & Umer…
The service is outstanding & Umer understood all my needs and quoted the best deal
Well done
7 January 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Moiz,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Umer was great
Umer was great. No hard sell, very relaxed knowledgable and felt well looked after. Thanks
2 January 2026
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Matteas,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umer store manager was very helpful and…
Umer store manager was very helpful and helped me find the right deal
8 December 2025
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Umer
3 December 2025
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Tam,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful.
Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skills.
3 December 2025
Unprompted review
Reply from Vodafone UK - East Kilbride
Hey Mairi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff are very kind and helpful
The staff are very kind and helpful
3 November 2025
Unprompted review
Reply from Vodafone UK - East Kilbride
Hi. We're so happy to hear that you found our staff to be kind and helpful! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All goood all goood
1 November 2025
Unprompted review
Reply from Vodafone UK - East Kilbride
Hi. We're happy to hear that everything was satisfactory! We appreciate your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - East Kilbride
Hi. We appreciate your great feedback and are happy you found our service fast, easy, and helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - East Kilbride
Hi. We appreciate your feedback and are glad you had a positive experience. We're sorry the computer was slow, though. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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