Vodafone UK - East Kilbride Reviews 

433
TrustScore 5 out of 5

4.9

Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... See more

Company replied

Rated 5 out of 5 stars

Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... See more

Company replied

Rated 5 out of 5 stars

Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots o... See more

Company replied

Rated 5 out of 5 stars

Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skil... See more

Company replied


Company details


Contact info

  • Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(433)

41,211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aaron as great and thorough

Aaron as great and thorough. A real pleasure to get to know and dealt with any questions with great knowledge

19 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Sandra,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We went into store to pickup our new…

We went into store to pickup our new phone and Savera was brilliant. She explained everything and as she went along were so grateful because thanks to her the change over from one phone to another was achieved without a problem.

19 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Suzanne,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Aaron for great service

Thank you Aaron for great service! Very knowledgeable and friendly. Fantastic customer service!

19 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Gerard. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good job

Good job! Assad!

18 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Lingdi,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from asad can't thank him…

Great service from asad can't thank him enough as I didn't have a clue Lorraine.

13 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Lorraine,

This is a great review for Asad. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Good service quick and helpful

Good service quick and helpful

12 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Dylan,

Thanks for taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The person who helped us was very…

The person who helped us was very efficient and helpful

11 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Kenneth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eamonn was top class

Eamonn was top class. Very patient and answered all our questions. We bought x2 new phones and x2 sims from him. Great customer service.

2 February 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Jordan,

This is a great review for Eamonn. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Thanks Aaron for assisting me with the…

Thanks Aaron for assisting me with the data transfer. Great help!

31 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Peter,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Ek store today and Asad was…

Visited Ek store today and Asad was very helpful, informative, and found me the best deal for what I was after. He was friendly and catered to what phone suited me best.

23 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Lynsey,

Thanks for reviewing your recent experience and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very supportive customer care officer…

Very supportive customer care officer her name is savera. She is very polite and very helpful

20 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hello, Shariq,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Aaron for helping me with my…

Thanks Aaron for helping me with my upgrade!

20 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hello,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Aaron.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

19 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hello, Calum,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Aaron for helping me transition…

Thanks Aaron for helping me transition to pay monthly. Great service!

16 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Mark. Thank you for your review for Aaron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice service

Nice service

16 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Marichka. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera upgraded my plans thank you.

15 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Harpreet,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Aaron for the great service!

14 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Jean,

Thanks for your 5-star review for Aaron. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you

Thank you, Aaron, for helping me with my sim upgrade. Namaste 🙏

13 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Ranga,

This is a great review for Aaron. We're glad to hear you've renewed as well. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you Aaron for assisting me with…

Thank you Aaron for assisting me with the transfer of ownership. Great service! Went over and above the call of duty.

13 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Myles,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and knowledgable

Friendly and knowledgable

7 January 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi Jim,

Thank you for taking the time to leave us a 5 star review!

Thanks,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look