I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... See more
Company replied
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Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
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Lewis was fab 👍 gave us all the options easily and helped to move our phones onto one account making everything all in one place. Looking forward to receiving my new phone 😊

Reply from Vodafone UK - Eastbourne
Mark was amazing and really helped us with our enquiry. The result of his service was to change our broadband from sky.

Reply from Vodafone UK - Eastbourne
We came in today to change to a pay monthly sim. There were a few technical difficulties but mark was amazing at helping us get set up. Thank you

Reply from Vodafone UK - Eastbourne
Lewis was very helpful and professional and knowledgeable. He explained everything in detail that I could understand.

Reply from Vodafone UK - Eastbourne
Great service. Very helpful
Lewis was very professional

Reply from Vodafone UK - Eastbourne
Lewis was extremely helpful and explained in detail in laymans language the contract we were taking out.🙂

Reply from Vodafone UK - Eastbourne
Lewis was the mac daddy sorted us right out

Reply from Vodafone UK - Eastbourne
Celeb and Samuel were excellent.
They were very friendly, knowledgeable
and helpful.
It was a great pleasure to visit the
Eastbourne ( Beacon Centre ) store.

Reply from Vodafone UK - Eastbourne
Genevieve was calm and determined to sort out and resolve my issues- lovely women and very professional.

Reply from Vodafone UK - Eastbourne
Lewis was Polite knowledgeable and explained everything in detail a credit to your company

Reply from Vodafone UK - Eastbourne
Very kind and comfortable with every fast service, understanding person and really trustworthy.

Reply from Vodafone UK - Eastbourne
She just amazing, she done everything exactly what I wanted. And very fast .

Reply from Vodafone UK - Eastbourne
Very helpful with advice and lewis is friendly to deal with getting best deals available

Reply from Vodafone UK - Eastbourne
Lewis was really helpful and offered great advice while we were upgrading our phones. It was all explained well and straightforward.

Reply from Vodafone UK - Eastbourne
Lewis was very informative and friendly. Fantastic job.

Reply from Vodafone UK - Eastbourne
Great service from Lewis, helpful and answered all my questions.

Reply from Vodafone UK - Eastbourne

Reply from Vodafone UK - Eastbourne

Reply from Vodafone UK - Eastbourne
Very friendly helpful man named Lewis helped us today, made everything very easy and explained everything very well.

Reply from Vodafone UK - Eastbourne
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