I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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See what reviewers are saying
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure Jam... See more
Company replied
Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
4.9
Excellent
223 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Demi made the process easy to switch
Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future
2 July 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Samantha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited your Eltham store to upgrade my iPhone.
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure James is recognised - he’s a great employee!
27 June 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Jack,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the store to have dsya…
I came into the store to have dsya transferred to my new phone and Mike was superb. Very happy with the excellent service I received. My new phone works perfectly.
20 June 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had such an amazing experience in…
I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful - I’m not tech minded.. however I need not have worried as Demi totally put me at my ease and talked through all my different options. She helped me navigate my new phone and showed me different tips/suggestions to make life easier. She was a complete angel 😊
20 June 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Sharon,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulously helpful experience with…
Fabulously helpful experience with Demi! I went in with a load of questions and no idea and came out everything sorted. Fantastic service.
17 June 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Siobhan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
James was very helpful on all my…
James was very helpful on all my questions and helping me sorting my sim issues. Eltham branch
9 June 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lay,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just left Vodafone Eltham and just…
Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to have such a pleasant member of your team.
25 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eltham
Hey Stephen,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
6 years I have been seeing Mike and he…
6 years I have been seeing Mike and he just upgraded 5 of my lines, always a pleasure to be served by him. Thank you Mike for sorting everything for me in a very simple and clear way.
20 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Eric,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
James / michael
Was served my Michael and James, really helpful customer service explained everything thoroughly, 10/10 service would definitely recommend
18 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tremendous as always
Tremendous as always. Thank you for great service Nirav.
16 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nirav was excellent from the time i…
Nirav was excellent from the time i stepped into the shop. Updated my new phone for me and was helpful eith the things i was not sure about.
16 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Joy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service from James today was…
The service from James today was fantastic! Professional, courteous & exemplary. Totally satisfied with my experience today- over the moon! Thank you James!!
9 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Danny,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James is such a great worker
James is such a great worker. I’m so happy and so glad that I was served by him. Thank you very much .
7 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Larysa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I Went in for a phone update today with…
I Went in for a phone update today with demi. She was so helpful & lovely. She talked me through everything found me the best plan. made me feel very comfortable! Definitely recommend go in and ask for demi! What a babe
We also got onto the conversation she was looking for a BIAB nail tech i just happen to be one🤣
53 Beauty Studio Mottingham Village.
Hope to see you soon demi to make your nails nice and pretty x
1 May 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey frankee,
Thanks for the lovely review and fantastic support for demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Demi and Michael
Great service from Demi and Michael
30 April 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey larry,
Thanks for the lovely review and fantastic support for Demi and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
I visited the store to upgrade my phone, and was served by Demi. The whole experience from start to finish was great, and Demi was brilliant 😊 her customer service was very warm and friendly, which made me feel like a valued customer.
Thank you so much Demi for all of your help!
30 April 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gabriela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 Stars For James!!!
James did an excellent job at helping me with an issue I was having with my phone. He was very thorough and went above and beyond! Thank you James
29 April 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service! I visited this store with my daughter, and was impressed with the efficiency and professional knowledge of Demi to get the best deal for an upgrade for her.
28 April 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Emma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was excellent with his customer…
James was excellent with his customer service.
He was very helpful and has vast knowledge of questions asked about products and deals .
Thanks James !!!
25 April 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Brendy,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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