Vodafone UK - Enfield Reviews 

142
TrustScore 5 out of 5

4.9

21 Church Street, EN2 6AF Enfield, GB


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Rated 5 out of 5 stars

My phone wasnt working and the manager Kem in The Enfield store helped me get a new phone and also helped me get all my numbers and pictures back which i would have been lost without. Very happy with... See more

Company replied

Rated 5 out of 5 stars

He helped us out a lot during transferring old number to the new number. I went to free store which they were not willing to help me and Said we have no clue on what you’re talking about. MR Brijand h... See more

Company replied

Rated 5 out of 5 stars

Brijand was very helpful, he was really patient and offered some assistance when I was deciding which phone and contract I wanted to go with...he didn't push or show any impatience whilst I was decidi... See more

Company replied

Rated 5 out of 5 stars

We were assisted by Ken today in Enfield Town branch. We received such excellent service changed from EE mobile and broadband to Vodafone for a better price deal. Friendly and efficient service. Can h... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Enfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 21 Church Street, EN2 6AF, Enfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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1-star

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4.9

All reviews

(142)

40,834 reviews in the last 12 months

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Rated 5 out of 5 stars

My phone wasnt working and the manager…

My phone wasnt working and the manager Kem in The Enfield store helped me get a new phone and also helped me get all my numbers and pictures back which i would have been lost without. Very happy with the service i received today

3 July 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eneo was amazing

Eneo was amazing, he helped me sst up my contract so quick. He also saved me money. Great staff in enfield

2 July 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Nikola,

Thanks for the lovely review and the fantastic support you’ve shown for Eneo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received great service

I received great service. The staff (Eneo) was extremely helpful and my experience was seamless and amazing.

13 June 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Dzhuneyt,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dilara was very helpful supporting me…

Dilara was very helpful supporting me to get a new phone and contract. She helped me to have reduced my payments.

11 June 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Edina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brijand @ the Enfield branch

Brijand @ the Enfield branch sorted out a sim problem expertly with no fuss. Highly recommended!

11 June 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Bally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We talked a lot about current British…

We talked a lot about current British weather and history of our countries.

10 June 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Maciej,

Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He helped us out a lot during… MR BRIJAND

He helped us out a lot during transferring old number to the new number. I went to free store which they were not willing to help me and Said we have no clue on what you’re talking about. MR Brijand helped us out a lot he was willing to help me and my brother he took around 30 to 35 minutes and just helping us transferring the old number to the new number and making sure our Internet connection was working as my Internet connection wasn’t working and couldn’t be able to work. Me out a lot so I can start working and provide for my family.

1 June 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brijand was very helpful

Brijand was very helpful, he was really patient and offered some assistance when I was deciding which phone and contract I wanted to go with...he didn't push or show any impatience whilst I was deciding what I wanted to do. I left happy and confident that I made the right decision.

27 May 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was very helpful and very kind…

Robert was very helpful and very kind to us in Enfield Vodafon shop. Thank you

16 May 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Isil,

This is really great to hear, thanks for the feedback and support for Robert!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was fantastic

Robert was fantastic. Explained everything.

16 May 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Tony,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eneo at Enfield branch was extremely…

Eneo at Enfield branch was extremely professional and knowledgeable. Nothing was too much trouble for him and he answered all my queries. An absolute gentleman and a true asset.

15 May 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience in the Enfield store was brilliant.

My experience in the Enfield store was perfect. I went in regarding issues to do with my mobile and broadband, and a staff member called Anilda made sure to help me to her best ability. She made sure to fix the issue and save me money on my bills. Highly recommend!!

30 April 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Kevin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kem was fantastically helpful to a…

Kem was fantastically helpful to a technically challenged little old lady! Thanks so much!

29 April 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Jennie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mep was very helpful and patient

Mep was very helpful and patient. She went through all options available to me and helped me find a package right for me. A very friendly character. Very thorough with detail

20 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Jen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were assisted by Ken today in…yes

We were assisted by Ken today in Enfield Town branch. We received such excellent service changed from EE mobile and broadband to Vodafone for a better price deal. Friendly and efficient service. Can highly recommend this company.

19 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Sebnem,

Thanks for the lovely review and fantastic support for Ken.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dilara and Anilda were amazing and…

Dilara and Anilda were amazing and helped me find the best price for contract. They've explained everything in detail and told me everything i should know very happy with their customer service and positive attitude.

19 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Drilon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very happy with the service I got…

I am very happy with the service I got at the Vodafone Enfield store. I was served by Brijand who was very helpful.

18 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Li Ying,

Thanks for the lovely review and fantastic support for Brijand.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff. Friendly and helpful

17 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehtap helped a lot

Mehtap helped a lot, perfect communication

7 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistant Mehtap who…

Very helpful assistant Mehtap who helped my husband change over from a bundle to monthly contract and changed settings my phone.

8 March 2026
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Joan,

Thanks for the lovely review and fantastic support for Mehtap.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team
JoanJoan

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