I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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Amazing customer service from Dan who really helped advising us.

Reply from Vodafone UK - Exeter
Great customer care, Dan saw the whole process through with us.
Exeter branch.

Reply from Vodafone UK - Exeter
Thank you Hayley help me sort of some problems on my phone.

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Jordan was great helping me get a new phone and setting it up for me! Thank you!

Reply from Vodafone UK - Exeter
Lovely employee Jordan provided wonderful service today. Helped me out with my mobile broadband! Thank you!

Reply from Vodafone UK - Exeter
Excellent explanation, offers and discussion by Taj.

Reply from Vodafone UK - Exeter
Molly was so helpful! Definitely needs a pay rise!

Reply from Vodafone UK - Exeter
I had a problem with being pushed from one V shop back to someone on the end of a phone in a call centre ,I just wanted to cancel my contract…. 3 weeks later I met a real STAR in the Exeter shop called Hayley, who made everything simple and smooth running…. Thank you so much Hayley you are truly a star!

Reply from Vodafone UK - Exeter
Taj was so lovely and helpful whilst upgrading my phone!

Reply from Vodafone UK - Exeter
Molly was very helpful, knowledgeable and patient with me!

Reply from Vodafone UK - Exeter
Taj was really helpful, polite and efficient and friendly. A credit to Vodafone.

Reply from Vodafone UK - Exeter
Helpful and friendly -hopefully problem fixed too 😁

Reply from Vodafone UK - Exeter
Taj was helpful in setting up my account and resolving issues experienced with other providers.

Reply from Vodafone UK - Exeter
Amazing service by Taj, will definitely be visiting the store again

Reply from Vodafone UK - Exeter
Dan was extremely helpful in sorting out my mobile upgrade and switching my home broadband

Reply from Vodafone UK - Exeter
Helpful advice and pleasant service from Molly

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
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