I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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Popped into Vodafone store Exeter today and spoke to Hayley she was very helpful , she has sorted out any issues I had , very happy customer thank you Hayley 👍

Reply from Vodafone UK - Exeter
Ruhi and Dan were so helpful explaining how to use my new phone. They were very patient and friendly

Reply from Vodafone UK - Exeter
After having problems with changing over ownership on my Three account, I spoke to George who spent a great deal of time sorting this for me. I had issues discussing this with members on the phone, however as soon as i went into the store this was all sorted!

Reply from Vodafone UK - Exeter
I really liked the service, especially the customer specialist Shrey. Thank him very much for his help and career growth.

Reply from Vodafone UK - Exeter
Excellent service with Hayley in store today. Very helpful.

Reply from Vodafone UK - Exeter
Taj (Exeter Store, Devon) was extremely helpful whilst managing the shop at the same time. He sorted our whole family of 5 with new phones. Very professional, knowledgeable and polite.
Would highly recommend to anyone

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Alex was terrific and so patient, freindly and proficient. A real benefit to vodaphone. I cant praise him and the service enough.

Reply from Vodafone UK - Exeter
Harry was fantastic
Friendly and helpful and highly recommend

Reply from Vodafone UK - Exeter
I find Alex very helpful and friendly and explained all of the details to my new mobile phone very well.He managed to get me the best price for me and transferred my data across from my old phone to my new one successfully.
Thanks a lot.

Reply from Vodafone UK - Exeter
The young lady who dealt with me was helpful and courteous at all times

Reply from Vodafone UK - Exeter
Dan and Josh made our experience breezy. Very upfront and honest regarding payments and costs during the process. Very happy after getting my son a new phone for his birthday.

Reply from Vodafone UK - Exeter
Ryan was really helpful, knowledgeable and explained everything in a clear and understandable way

Reply from Vodafone UK - Exeter
Special thanks to Hayley who went above and beyond to help me get the best upgrade possible!

Reply from Vodafone UK - Exeter
It was a real pleasure and Joshua was patient with me an old lady who is not tech savvy Delightful experience

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
RYAN was a great help, nothing was too much trouble, many thanks for helping us get sorted

Reply from Vodafone UK - Exeter
Josh and Dan were excellent Exeter branch spent time with me defo 5 star

Reply from Vodafone UK - Exeter
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