Visited vodafone falkirk today to resolve an issue with my account. The girls in store could not have been more helpful, would definetely reccomend the falkirk store! Thank you
Company replied
Location
Switch location84 High Street, FK1 1DD Falkirk, GB
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See what reviewers are saying
Came in to renew my home broadband and the person who served me was really helpful and so polite would definitely recommend shop to family and friends
Company replied
Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... See more
Company replied
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Falkirk
Written by the company
Contact info
84 High Street, FK1 1DD, Falkirk, United Kingdom
4.9
Excellent
171 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Came in to renew my home broadband and…
Came in to renew my home broadband and the person who served me was really helpful and so polite would definitely recommend shop to family and friends
3 July 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Drew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited vodafone falkirk today to…
Visited vodafone falkirk today to resolve an issue with my account. The girls in store could not have been more helpful, would definetely reccomend the falkirk store! Thank you
2 July 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Catherine, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Roaming Issues Solved
Went into store as I had a few roaming questions and the girls were very helpful thank you!
1 July 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falkirk
Hey Bonnie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to discuss options on WiFi for…
Came in to discuss options on WiFi for when I’m at my caravan, got a brilliant deal thank you
2 June 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful in store thank you so…
Really helpful in store thank you so much
2 June 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Barbs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michelle upgraded fone amazing service …
Michelle upgraded fone amazing service great staff so helpful x
8 May 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What fine lass shes even goin to lunch…
What fine lass shes even goin to lunch with me x
4 May 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Always very friendly and helpful!!
4 May 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff and all time the…
Very friendly staff and all time the manager help me to have a good deal all time. Highly recommended vodafone shop in Falkirk
2 May 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited today to upgrade and resolve…
I visited today to upgrade and resolve issues on my account. Courtney could not have been more patient and helpful. I have had so many unhelpful calls with Vodafone taking hours of time so decided to visit the Falkirk store. I am so happy I did and a huge thank you to Courtney.
7 April 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Corinne,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falkirk
Hey Fraser
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sorted a problem with my account thank…
Sorted a problem with my account thank you
6 April 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cleo providing great customer service
Cleo was a fantastic help with myself and my wife with figuring out what phone to go for aswell as helping build a good deal that suited us both. She was extremely helpful and made it a straightforward and easy experience whilst giving us great service throughout.
6 April 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Cleo
Great service from Cleo. Easy process upgrading phone and Cleo was very informative
6 April 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Emily,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to the store to see if I can get…
I came to the store to see if I can get an issue resolved not of Vodafones making but from another provider who let me down. Becca at the Falkirk store identified the problem and presented a solution that was a no trainer. Well done Becca 11 plus
6 April 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in the Falkirk store…
Great experience in the Falkirk store the team made everything to easy and simple thank you
6 March 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went to get a new battery left with a…
Went to get a new battery left with a new phone and iPad on a much better deal thank you
3 March 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and helpful
This morning I visited Falkirk Vodafone to have a micro sim put in my hand-me-down iphone and Cleo could not have been more pleasant and helpful. Not only did she change the sim but she also set up the iphone for me, something I had been dreading doing myself. Thank you so much!
2 March 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Allan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic staff
Went in with dread, my first contract in years. The girls made me feel welcome straight away and gave me some options. Walked out with a new phone after some great conversation with them. Thank you!
24 February 2026
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Nicola,
Thanks for the lovely review and fantastic support for team. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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