Vodafone UK - Feltham Reviews 120

TrustScore 5 out of 5

4.9

Unit 9 , The Longford Centre, TW13 4GU Feltham, GB


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Rated 5 out of 5 stars

Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... See more

Company replied

Rated 5 out of 5 stars

Have had a good customer service provuded by Zain, he was very helpful and so welcoming. We left the shop happy.

Company replied

Rated 5 out of 5 stars

Was assisted by Zain with a smile and unwavering patience. Helped me build an affordable family plan and sat with me until he made sure everything was working. No rushing, no fake sales pitches- it... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Feltham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 9 , The Longford Centre, TW13 4GU, Feltham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Have had a good customer service…

Have had a good customer service provuded by Zain, he was very helpful and so welcoming. We left the shop happy.

26 May 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

advisor was really good and helpful but…

advisor was really good and helpful but door lock policy was doesn’t look right .

11 May 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Ahmad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service and very cooperative

Friendly service and very cooperative

19 April 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Lovepreet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to the store Zain helped me a…

I came to the store Zain helped me a lot with every thing and my experience is so smooth and I will come back again here for sure ..my order number is (SBL -1000000843683961)

19 April 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Serva,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony

I appreciate

18 April 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Moses,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with friendly attitude

Great service with friendly attitude. Zeeshan is very helpful with finding a good deal for my wife phone. I’ll leave this place as a happy customer.

12 April 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Adam,

Thanks for the lovely review and fantastic support for Zeeshan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my experience in store

Happy with my experience in store. Very happy with Anthonys assitance... highly recommended!

30 March 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great company

Great company. Special thanks to Zein for the help he provided me. He was very helpful. I wish you all had employees like Zein.

26 March 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Janis,
 
Thanks for the lovely review and fantastic support for Zein.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent customer support

The staff especially zeeshan have been very helpful and welcoming to the store. Excellent customer service and I’m happy with my purchases

21 March 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Chris,

Thanks for the lovely review and fantastic support for Zeeshan .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb Customer Service

My Customer experience today was superb. Anthony my service advisor was absolutely amazing, delivered all the information I needed in a very calm and patient manner. Extremely professional and clearly an experienced advisor.
Thank you Anthony!

9 March 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Michelle,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Good service from Zain

Very Good service from Zain

19 February 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Hnzla,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service.

I was attended by Antony in Feltham Vodafone store. He is really brilliant. He was extra helpful, polite and patients for me. He down loaded all the apps and security system for me. Vodafone team in frltham is excellent .

21 January 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Asha,

Thanks for the lovely review and fantastic support for Antony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I contacted customer service at…

Today I contacted customer service at Vadofonden and I was extremely satisfied. The representative was very helpful, patient and professional. Thank you for the excellent support.

16 January 2026
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zeeshan from Vodafone was extremely…

Zeeshan from Vodafone was extremely helpful and professional. He answered all my queries clearly and made the upgrade process smooth and hassle-free. Great customer service!

29 December 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Jasmina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zeeshan was extremely helpful with…

Zeeshan was extremely helpful with sorting out my broadband, and provided me with a supportive monthly plan. He was thorough and clear on how everything worked. Thank you!

29 December 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Feven,

Thanks for the lovely review and fantastic support for Zeeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by Vodafone Feltham team

29 November 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Alin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with the service provided.

24 November 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Dawa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zeeshan was very helpful and explained…

Zeeshan was very helpful and explained the options re my phone and contracts extremely well. Excellent service!

24 November 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Deborah,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zeeshan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

31 October 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by zee

29 October 2025
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi. We appreciate your fantastic support and lovely review for the service you received; thank you so much for letting us know. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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