Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... See more
Company replied
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... See more
Company replied
Have had a good customer service provuded by Zain, he was very helpful and so welcoming. We left the shop happy.
Company replied
Was assisted by Zain with a smile and unwavering patience. Helped me build an affordable family plan and sat with me until he made sure everything was working. No rushing, no fake sales pitches- it... See more
Company replied
Very professional and very friendly
Company replied
Written by the company
Unit 9 , The Longford Centre, TW13 4GU, Feltham, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have had a good customer service provuded by Zain, he was very helpful and so welcoming. We left the shop happy.

Reply from Vodafone UK - Feltham
advisor was really good and helpful but door lock policy was doesn’t look right .

Reply from Vodafone UK - Feltham
Friendly service and very cooperative

Reply from Vodafone UK - Feltham
I came to the store Zain helped me a lot with every thing and my experience is so smooth and I will come back again here for sure ..my order number is (SBL -1000000843683961)

Reply from Vodafone UK - Feltham
Great service with friendly attitude. Zeeshan is very helpful with finding a good deal for my wife phone. I’ll leave this place as a happy customer.

Reply from Vodafone UK - Feltham
Happy with my experience in store. Very happy with Anthonys assitance... highly recommended!

Reply from Vodafone UK - Feltham
Great company. Special thanks to Zein for the help he provided me. He was very helpful. I wish you all had employees like Zein.

Reply from Vodafone UK - Feltham
The staff especially zeeshan have been very helpful and welcoming to the store. Excellent customer service and I’m happy with my purchases

Reply from Vodafone UK - Feltham
My Customer experience today was superb. Anthony my service advisor was absolutely amazing, delivered all the information I needed in a very calm and patient manner. Extremely professional and clearly an experienced advisor.
Thank you Anthony!

Reply from Vodafone UK - Feltham

Reply from Vodafone UK - Feltham
I was attended by Antony in Feltham Vodafone store. He is really brilliant. He was extra helpful, polite and patients for me. He down loaded all the apps and security system for me. Vodafone team in frltham is excellent .

Reply from Vodafone UK - Feltham
Today I contacted customer service at Vadofonden and I was extremely satisfied. The representative was very helpful, patient and professional. Thank you for the excellent support.

Reply from Vodafone UK - Feltham
Zeeshan from Vodafone was extremely helpful and professional. He answered all my queries clearly and made the upgrade process smooth and hassle-free. Great customer service!

Reply from Vodafone UK - Feltham
Zeeshan was extremely helpful with sorting out my broadband, and provided me with a supportive monthly plan. He was thorough and clear on how everything worked. Thank you!

Reply from Vodafone UK - Feltham

Reply from Vodafone UK - Feltham
Zeeshan was very helpful and explained the options re my phone and contracts extremely well. Excellent service!

Reply from Vodafone UK - Feltham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.