Went into the Vodafone shop today to sort out a new phone and was treated excellently by the staff in particular Saqib who was friendly, chatty and attentive. Ended up moving broadband to vodafone fr... See more
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
221 reviews
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Great service sorting out new phone
Went into the Vodafone shop today to sort out a new phone and was treated excellently by the staff in particular Saqib who was friendly, chatty and attentive. Ended up moving broadband to vodafone from EE. Great service and lovely experience. Thanks!
26 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey David,
Thanks for the lovely review and fantastic support for Saqib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, Sailen was extremely helpful both times I came here. Would recommend!
12 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
"Hey Diego,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sailen was very helpful and informative…
Sailen was very helpful and informative and provided great service
12 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Daniya,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent friendly and efficient…
Excellent friendly and efficient service. Thank you Sailen!
5 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey there,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was excellent!
Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
3 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Austin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sailen was very helpful throughout the…
Sailen was very helpful throughout the entire setup process!
1 September 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Isaac,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manager Sailen very helpful and very…
Manager Sailen very helpful and very patient.
12 August 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Jim,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for your help Sailen
11 August 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey Fenella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was excellent help!
5 August 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Freddie, thank you so much for your wonderful review and the amazing support you’ve shown for Sailen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from Sailen
Great service from Sailen, having an holistic approach to maximise our plans for the whole family !
27 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
"Hey Virginie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very helpful and easy process to buy a…
Very helpful and easy process to buy a new phone and get reductions!
27 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spectacular service
Sailen the store manager was spectacular. He had great patience so bubbly and lovely. The store is also emptier than Kensington and not too far so would definitely recommend! Amazing customer service.
27 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Ljil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo recommend
27 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Save some money
Sailen is amazing! Finds you the best deals ☺️
Saved me a lot of money
22 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey M.M,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was trying to transfer my phone…
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I honestly could not have done it myself, the process isn’t perfect and Arif navigated it so well.
Cannot thank him enough so wanted him to get his recognition noted.
8 July 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Augusto,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service. Sailen was helpful as always. Great customer service all round
24 June 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Yarjohn,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from sailen who has…
Great service from sailen who has helped sort out my account for me.
5 June 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Amelia,
Thanks for the lovely review and fantastic support for Sailen .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Hammersmith branch they messed…
Went to Hammersmith branch they messed up everything. Arif spent sometime and helped to resolve ALL issues. Very good smart and professional.
9 May 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Noufal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sailen
Sailen, was very helpful, patient and kind getting everything ready for my new phone and transferred my phone number for me! What a guy!
7 May 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Will,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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