Vodafone UK - Fulham Broadway Reviews 

212
TrustScore 5 out of 5

4.9

Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB


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Rated 5 out of 5 stars

Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more

Company replied

Rated 5 out of 5 stars

Sailen the store manager was spectacular. He had great patience so bubbly and lovely. The store is also emptier than Kensington and not too far so would definitely recommend! Amazing customer service.... See more

Company replied

Rated 5 out of 5 stars

I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more

Company replied

Rated 4 out of 5 stars

My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Fulham Broadway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

39,792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Sailen

Great service from Sailen, having an holistic approach to maximise our plans for the whole family !

27 July 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

"Hey Virginie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Very helpful and easy process to buy a…

Very helpful and easy process to buy a new phone and get reductions!

27 July 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spectacular service

Sailen the store manager was spectacular. He had great patience so bubbly and lovely. The store is also emptier than Kensington and not too far so would definitely recommend! Amazing customer service.

27 July 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Ljil,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo recommend

27 July 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Save some money

Sailen is amazing! Finds you the best deals ☺️
Saved me a lot of money

22 July 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey M.M,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was trying to transfer my phone…

I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I honestly could not have done it myself, the process isn’t perfect and Arif navigated it so well.

Cannot thank him enough so wanted him to get his recognition noted.

8 July 2026
Unprompted review
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Reply from Vodafone UK - Fulham Broadway

Hey Augusto,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Always helpful all round

24 June 2026
Unprompted review
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Reply from Vodafone UK - Fulham Broadway

Hey Jamila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Sailen was helpful as always. Great customer service all round

24 June 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Yarjohn,

Thanks for the lovely review and fantastic support for Sailen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from sailen who has…

Great service from sailen who has helped sort out my account for me.

5 June 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Amelia,

Thanks for the lovely review and fantastic support for Sailen .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to Hammersmith branch they messed…

Went to Hammersmith branch they messed up everything. Arif spent sometime and helped to resolve ALL issues. Very good smart and professional.

9 May 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Noufal,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sailen

Sailen, was very helpful, patient and kind getting everything ready for my new phone and transferred my phone number for me! What a guy!

7 May 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Will,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Sailen to help me…

Great service from Sailen to help me and my husband

7 May 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Forouzan,

Thanks for the lovely review and the fantastic support you’ve shown for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from sailen and helped me…

Great service from sailen and helped me get my uk number

7 May 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Haas,

Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was so impressed with the service at…

I was so impressed with the service at Vodafone- Fulham Broadway. The salesman Artif was helpful, knowledgeable and extremely polite.
Thank you for setting up my account and helping with the set up of my new iPhone.
A being thank you.

12 April 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Don,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got helpful service from sailen as…

Got helpful service from sailen as looking to change my provider and he helped me with the whole transition from start to finish. I am a novice and was nervous but he reassured more and explained the whole transition

9 April 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Dennis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from sailen

Great service from sailen

10 April 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Ali,

Thanks for the lovely review and fantastic support for Sailen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sailen was exceptional

Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to upgrade my elderly mother’s plan who is tagged to my Vodafone account. He was very speedy, kind & thorough.

7 April 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Edwin all done was top class he helped…

Edwin all done was top class he helped out 100%

27 March 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have an above and beyond experience…

I have an above and beyond experience with customer advisor Arif in Fulham Vodafone.
He provided me with outstanding customer service and professional advice and support.
Thank you and well done Iva

19 March 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Iva,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from sailen

Great service from sailen

4 March 2026
Unprompted review
Vodafone UK - Fulham Broadway logo

Reply from Vodafone UK - Fulham Broadway

Hey Connor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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