Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Location
Switch locationUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
Anna was friendly and great service today. Wayne also helped explain the deal and how it all worked migrating over. Fantastic service.
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Gillingham
Written by the company
Contact info
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
4.9
Excellent
302 reviews
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Wayne and adam were great today thankyou
Wayne and adam were great today thankyou
4 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Anon,
Thanks for the lovely review and fantastic support for Wayne and Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
wayne was very efficient today very…
wayne was very efficient today very thorough and friendly thank you
2 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Jeannie,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne was fantastic today and lowered…
Wayne was fantastic today and lowered my bill. And sorted my problem with my phone. Very friendly service.
2 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan and Chloe were great in helping…
Dylan and Chloe were great in helping me choose a phone for my new business. Professional and friendly. I wouldn’t go anywhere else.
24 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Dominic,
Thanks for the lovely review and fantastic support for Dylan and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke with Wayne in Hempstead Valley…
Spoke with Wayne in Hempstead Valley store, extremely helpful and spent time to source me the best deal. Will be returning when my wife’s O2 contract is finished in August to add her to my account with Vodafone, much more friendly service and was treated with respect. As a more senior member of the community these days it was nice to see someone take their time to explain everything clearly. Thankyou.
14 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and efficient
Very helpful and efficient. Explained my options well thank you.
22 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and worked the best…
Very helpful and worked the best package to ensure my bill did not increase substantially
17 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Josh was very helpful in sorting out my…
Josh was very helpful in sorting out my issues with a phone. He was polite and professional.
17 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Sam,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe
Chloe - Leigh helped me upgrade my phone and sort out a refund for my other phone that wasn’t functioning. She made the process super simple and easy.
17 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Bethany,
Thanks for the lovely review and fantastic support for Chloe and Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh and Kate are both really kind and…
Josh and Kate are both really kind and helpful thank you.
12 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Josh at Hempstead valley was super…
Josh at Hempstead valley was super today , explaining the upgrade and trade in options.
Everyone was made easy and straight forward.
11 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Pickett,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
happy with the service and found…
happy with the service and found savings i missed
11 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Efficient friendly service
Dylan was super helpful, patient for non tech person ie me ! Efficient and easy to- just what you want when sorting out new phone
10 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Angela,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful with helping me…
Adam was very helpful with helping me get a new eSIM and transferring my old contract over
9 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly,efficient service byKate
9 January 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very knowledgeable and dealt…
Josh was very knowledgeable and dealt with my query and subsequent purchase with confidence.
31 December 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was very friendly
Adam was very friendly, so helpful, and very knowledgeable. Great customer service, thank you Adam.
23 December 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh at Hempstead Valley was really…
Josh at Hempstead Valley was really helpful when I had been given the wrong info from call centre. He was both friendly and polite and a credit to Vodafone
19 December 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Judith,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful
So helpful, Dylan was brilliant and managed to get the phone sorted for as cheap as possible! Fantastic service.
12 December 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Melissa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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