Vodafone UK - Glasgow Braehead Centre Reviews 

180
TrustScore 5 out of 5

4.8

Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB


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Rated 5 out of 5 stars

Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.

Company replied

Rated 5 out of 5 stars

I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more

Company replied

Rated 5 out of 5 stars

My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more

Company replied

Rated 5 out of 5 stars

Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Glasgow Braehead Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

180 reviews

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4.8

All reviews

(180)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Cameron’s customer service and phone…

Cameron’s customer service and phone and package knowledge was excellent, he listened to what my needs were and helped me get what I wanted, and very friendly f

23 November 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Annemarie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waseem made things very easy to…

Waseem made things very easy to understand and was a great help in getting me and my girlfriend our new phones

8 November 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi. We're happy to hear that the explanation was easy to understand, and we appreciate the positive feedback on the assistance you received in getting new phones for you and your girlfriend. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Guys wete veru knowledgable and helpful

Guys were very knowledgeable

8 November 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hi. We're glad you found our team knowledgeable. Thank you for your positive feedback; it means a lot to us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leena was very helpful.

6 November 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m already a Vodafone customer with…

I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Cameron, who welcomed myself and wife and instantly made us feel valued. Cam’s knowledge about products,deals put our minds at ease as were un certain of what was exactly available. Not only could we discuss phone deals but also look at improving our broadband deal and an additional sim for our son. Overall experience was great and felt very valued and treated with true honesty and respect.

18 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Vodafone store this…

I went into the Vodafone store this afternoon as I had no internet and I’m with Lebara . A member of staff by the name of Vito helped me , he was very patient , and explained what was wrong with my phone . I was very impressed indeed with his professionalism and his customer care . So please say a huge thank you to the young man May I say what an asset he his to your company . Vodafone will be my first call when I need to change my phone etc., Once again a huge thank you .

16 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hi Elizabeth. Thank you for your review for Vito. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service

Lia in the braehead store was very informative. Efficient service very friendly and couldn’t do enough for me first class service

16 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the new phone I got

Very happy with the new phone I got. Leena was great.

15 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Leena

14 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Alia!

Alia was outstanding and made the process of transferring a business number to a personal one really straightforward.

Super friendly and a real pleasure!

3 October 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Holly,

Thanks for the lovely review and fantastic support for Alia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dropped Handset

I visited the Vodafone store at Braehead today and got myself a handset. I dropped my phone and was going to cost a lot to repair. Waseem was so helpful and patient. He got me the best deal on a new S25. I was worried that I would lose all my important information saved to my old phone but with the click of a few buttons, Waseem was able to restore it all for me, putting my worries behind me.

19 September 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leena was fab…

Leena at braehead was absolutely fabulous at explaining all my options ,very friendly and helpful.Thank you.

17 September 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim swap

Swapping sim card

7 September 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Great stuff! We appreciate you taking the time to leave us this review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren helped us navigate everything…

Darren helped us navigate everything with ease

7 September 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Vito today

Fantastic service from Vito today. He went over and above - even (unknown to me) staying 10 mins beyond his finishing time. Very pleasant, helpful and knowledgeable. Thank you Vito.

4 September 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience! We appreciate your recognition of the extra effort and dedication. Thank you for sharing your feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to get help to understand my plan…

Went to get help to understand my plan and find out costs of upgrading my phone.
Waseem was extremely helpful at explaining everything eg how trade in price of phone could reduce the monthly plan.
Delighted with his service

1 September 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 1 out of 5 stars

Vodafone should not be getting any stars

Went to Argos to purchase a Vodafone dongle, the dongle doesn’t work. We called their experts on the number provided and they were as helpful as an ashtray on a motorbike. 50 mins later and no help forth coming. All I got repeatedly was can I have your account number, this was a stand alone purchase that has no account attached to it, but the Vodafone ‘expert’ had no idea what I was saying. About 20 mins into the call I asked to speak with a manager 30 mins later no manager, no expert, no help, no hope, and surprise surprise no account. I was a Vodafone account holder many years ago but left when they kept stealing money from me. Stay away from this company for the good of your blood pressure

27 August 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey


I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with Vodaphone Braehead

My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new found phone and confidence! Thank you again, I’ve already passed on the news to my co workers also facing issues with our current provider (O2), We both found ourselves paying up to £100 a month on occasion which is ungodly. Overall I can’t recommend the customer service here enough!

20 August 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpfully

Very helpfully. No hassle,

18 August 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Martin,

Thanks for leaving a positive review, we're happy to hear that you found our agents helpful!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class customer service today from…

First class customer service today from the team, Waseem explained what offers would work best for my business and spent the time to get it right. A smooth process from the out set when I first entered the store. Thanks again

14 August 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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