Vodafone UK - Glasgow Braehead Centre Reviews 

180
TrustScore 5 out of 5

4.8

Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB


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Rated 5 out of 5 stars

Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.

Company replied

Rated 5 out of 5 stars

I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more

Company replied

Rated 5 out of 5 stars

My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more

Company replied

Rated 5 out of 5 stars

Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Glasgow Braehead Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

180 reviews

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4.8

All reviews

(180)

40,490 reviews in the last 12 months

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Rated 5 out of 5 stars

Waseem in the Braehead Store…

Waseem in the Vodaphone store in Braehead Glasgow was so incredibly patient and helpful.

12 March 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Aileen,

Thank you for your review for Waseem. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone braehead helper

Nathan was very helpful and efficient in finding me the best deal. He was polite and had a cheery disposition making me feel relaxed and confident whilst going through everything. He was very honest and was able to answer any questions I had, making it very clear in everyday terms rather than tech jargon. Thoroughly recommend!

10 March 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Nicola,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alia was Really helpful and got us a…

Alia was Really helpful and got us a good deal

9 March 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honestly such a seamless and…

Honestly such a seamless and straightforward process. Was in and out in less than 45 minutes. Nathan was very knowledgeable in the entire process, discussing tariffs and benefits and asked plenty of questions to see which plan suited me best. Top marks !! Thanks again.

6 March 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thank you for the great feedback for Nathan, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellence

The servicing lassie was really obliging and worked in an effortless manner in helping this irritable customer, who is no more, out of his frustrations. Thank you with lots of blessings.
I was served by Assma.

8 February 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thanks for you lovely feedback for Assma Bob, this is great to see. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service.

3 February 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thanks for the five star review, Ross! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vittorio is great guy and spend very…

Vittorio is great guy and spend very helpful time with me.thanks a lot.

3 February 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Tahsin,

Thanks for your great review of Vittorio! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing, really helpful and friendly. He went through a number of options and got me a great deal! Top service!

2 February 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Amy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to get a new phone

I came to get a new phone, Waseem the saleperson was really helpful and he gone through with different options and given me best deal. Really happy with order and service today.

1 February 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales assistant called Vittorio.

12 January 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Samantha,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful with me today

Nathan was very helpful with me today, he upgraded my phone plan and transferred my data whilst having a laugh with us. Very good service

10 January 2025
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service nice helpful staff

10 January 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Donna,

We really appreciate your five star review. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Went for an enquiry

Went for an enquiry, the staff, specifically Nathan was wonderful, very helpful, nothing was too much to ask for. Nathan went above and beyond

8 January 2025
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi David. Thank you for your review for Nathan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful experience from all the staff…

Wonderful experience from all the staff !

24 November 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hello, Olivia,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The braehead team were brilliant

The braehead team were brilliant. Julia and Si were amazing, she's definitely got the hotts for him.

Thanks again

19 November 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi M,

Thanks for your kind words and taking your time to share the experience you've had in our Braehead store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent experience

Jillian was so helpful in updating my daughters phone with data. She was friendly and clearly explained everything and offered other services about the purchase process a tablet which I wasn't aware of. Excellent service!

10 November 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniel was magnificent and patient.

Courtesy. Nothing was too much bother. Problem fixed

31 October 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Thanks for your fab feedback for Daniel. It's always good ot see our team making such a good impression.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service

Both Amber and Niamh were very helpful throughout the entire process. From helping me choose the perfect phone, to trading in my old device. They made the experience really easy and remembered me when I came back in to drop off my old phone. I would definitely recommend Vodafone braehead to anyone looking to upgrade their phone.

23 October 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Amy. Thank you for your review for both Amber and Niamh. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waseem was extremely helpful when we…

Waseem was extremely helpful when we were buying a phone fir a senior. He had lots of patience with us. Very nice person.

11 September 2024
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hello, Catherine,

Thanks for letting us know what an amazing job Waseem did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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