Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Location
Switch locationUnit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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See what reviewers are saying
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Glasgow the Fort
Written by the company
Contact info
Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
5.0
Excellent
420 reviews
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Mikey got me a good deal when I was…
Mikey got me a good deal when I was thinking about going to Tesco. Many thanks
7 January 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Joyce,
Thank you for taking the time to leave us a 5 star review and congrats on the new deal.
Thanks,
The Vodafone Social Media Team
Mikey got me a better deal on a phone…
Mikey got me a better deal on a phone deal when I was just looking for a SIM deal. Thank you
7 January 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi David,
Thank you for taking the time to leave us a 5 star review and congrats on the new phone deal.
Thanks,
The Vodafone Social Media Team
We met Natalie today and she helped get…
We met Natalie today and she helped get us really good deals for our new contracts and spent time helping us.
Put a lot of effort in with a smile on her face the whole time.
23 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Peter,
This is lovely feedback for Natalie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Leo was very patient and explained…
Leo was very patient and explained everything we asked.
19 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Siobhan,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served today by Natalie & she was…
I was served today by Natalie, I went in to renew my partners sim contract which was done with ease, worked out cheaper & got more for what we were paying in the beginning but then Natalie had a look at my own contract & managed to save me money there too, can’t thank her enough, I got more than I bargained for and all for the better.
Natalie was the most patient helpful & cheery person I spoke to today
Thank you Natalie
& Merry Christmas
It was a joy being served by you
14 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Cameron was very helpfull and told us…
Cameron was very helpfull and told us everything we needed to know
14 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Mikey sorted my phone out and made it…
Mikey sorted my phone out and made it easy for me to start using my new phone. Many thanks
11 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Mary,
Thanks for your 5-star review for Mikey. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mikey got me a good broadband deal and…
Mikey got me a good broadband deal and sorted a tech issue out for us. Thank you
11 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Fred,
Thanks for this feedback for Mikey. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Brilliant costumer service from Debbie…
Brilliant costumer service from Debbie and Leo, would highly recommend this store .
11 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Michelle,
Thanks for the great feedback for Debbie and Leo - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Debbie and Leo
Debbie and Leo were very helpful and got us the best deal.
11 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Thanks for the five star review, CT! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Natalie was lovely girl so down to…
Natalie was lovely girl so down to earth
With great patience x
And giving us great advice and best price and options 5 ⭐️ plus from me x
Merry Christmas Natalie
10 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Claire,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Natalie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mikey was fantastic
Mikey was fantastic. Amazing new deal, very happy & highly recommended.
10 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Lyndsey,
It's always our aim to provide a helpful service, so it's great to hear that Mikey delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
What a fantastic service received
What a fantastic service received from staff at this store this morning from start to finish!We were greeted by Ronnie who was great chatting through a complicated request and very professional. Request completed by both Natalie and Leo who were both fantastic, so friendly, knowledgeable and professional, left feeling really satisfied and confident in our purchases
6 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi. Thank you for your glowing review for the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Glasgow the Fort
Thanks for your five star feedback, Kate! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Adam was very friendly helpful and…
Adam was very friendly helpful and patient
5 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Thanks for the five star review, Karen! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Debbie made us feel very welcome
Debbie made us feel very welcome. First class service and very knowledgeable
5 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Heather,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Debbie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Kered was very helpful.
4 December 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Zoe,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Natalie in amazing
Had the best experience with Natalie, she helped my dad with a new iPhone at an amazing price and then helped me find a fabulous deal on the new iPad, extremely happy with my experience and would definetly recommend her for some help
28 November 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi Alice,
This is lovely feedback for Natalie. Thanks for your kind words and taking your time to share this experience. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service by Debbie and Leo
Great customer service by Debbie and Leo
26 November 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Nikki,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Debbie and Leo.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Natalie was helpful
Natalie was helpful, got a much needed upgrade.
25 November 2024
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hello, Henry,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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