Vodafone UK - Gosport Reviews 

159
TrustScore 5 out of 5

4.9

94 High Street, PO12 1DS Gosport, GB


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Rated 4 out of 5 stars

Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more

Company replied

Rated 5 out of 5 stars

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more

Company replied

Rated 5 out of 5 stars

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more

Company replied

Rated 5 out of 5 stars

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more

Company replied


Company details


Contact info

  • 94 High Street, PO12 1DS, Gosport, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

40,419 reviews in the last 12 months

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Rated 5 out of 5 stars

Was really good and really helpful…

Was really good and really helpful would definitely recommend and come back

3 April 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely good customer care.

Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

1 April 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Took phone to store to get everything…

Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

28 March 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Mr Alderson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a new phone from the Gosport branch…

Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

14 March 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Jeanette,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

16 March 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Kayleigh,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, polite and knowledgeable.

10 March 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful and patient explained…

So helpful and patient explained everything so I understood

26 February 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Amanda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Francesco was really knowledgeable

Francesco was really knowledgeable, quick at addressing my concerns, polite and helpful . I am very grateful ☺️

23 February 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Debbie,
 
Thanks for the lovely review and fantastic support for Francesco.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Lonnie from Vodafone Gosport

Lonnie was extremely professional and helped me sort out the problem on my phone. Friendly, patient and very knowledgeable. Thank you again Lonnie .

17 February 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Boryana,

Thanks for the lovely review and fantastic support for Lonnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lonnie was a great help with connecting…

Lonnie was a great help with connecting my eSIM.
He was kind and incredibly patient.
I really appreciated the time and effort spent helping me.
Thank you

5 February 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Emma,

Thanks for the lovely review and fantastic support for Lonnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very pleasant young man

A very pleasant young man. Very helpful

4 February 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Coral,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All very easy staff where very helpful…

All very easy staff where very helpful and nothing was to difficult.

28 January 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Frank did an amazing job and nothing…

Frank did an amazing job and nothing was too much trouble for him

7 January 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Saverio,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

BrIlliant customer service

BrIlliant customer service. Nicholas was so helpful.Gosport Vodaphone brilliant. Thank you.

3 January 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Caroline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Gosport store 2 Jan 2026 to…

Visited Gosport store 2 Jan 2026 to renew my airtime contract. Lonnie helped me and he was friendly professional and efficient.

2 January 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Frank was so helpful

Frank was so helpful, he explained everything brilliantly! He is a credit to Vodaphone!

12 December 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Rosalyn,

Thanks for the lovely review and fantastic support for Frank.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Francesco was really helpful and sorted the contract renewals really quickly with good savings. No queues or waiting around to be seen

2 December 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Graham,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Francesco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reduced my bill

Frank was brilliant and got my bill sorted so I pay less.

28 November 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Lesley,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Frank was absolutely fantastic with his…

Frank was absolutely fantastic with his help and advice when I came into the Gosport store today. Made a very stressful day a lot easier. Thank you Frank!

14 November 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, quick and well informed service at Gosport from Lonnie

10 November 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi. We're so glad to hear that you received such friendly, quick, and well-informed support. We appreciate you sharing your fantastic feedback with us. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

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