Vodafone UK - Grantham Reviews 

212
TrustScore 5 out of 5

4.9

29a High Street, NG31 6PH Grantham, GB


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Rated 5 out of 5 stars

I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more

Company replied

Rated 5 out of 5 stars

Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more

Company replied

Rated 5 out of 5 stars

Christopher was a massive helping hand in the Grantham store today, great customer service and spot on support. Highly recommend

Company replied

Rated 5 out of 5 stars

From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Grantham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 29a High Street, NG31 6PH, Grantham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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1-star

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4.9

All reviews

(212)

41,358 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris was great

Chris was great. I didn't realise my other sim was due, he got me a deal with Internet and it's cheaper than what I was paying. Came in for a friend, but there was a deal going that I couldn't miss out on. Chris seen what I get currently and formed a contract that I immediately loved. Really appreciated it. Thank you.

7 May 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Janet,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Recommend this store

Really friendly, got us a good deal on our new phone - thank you 😊

7 May 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey Steph,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was really helpful-

Matt was really helpful-
Thank you

7 May 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Pat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris from Vodafone Grantham was…

Chris from Vodafone Grantham was excellent. He was patient, understanding and solved my problem. Chris is an asset to Vodafone.

24 April 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey Eileen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christopher and team were excellent

Christopher and team were excellent.
I moved to Vodafone having been a customer of Ee for over 10 years. All credit to Grantham Vodafone.

21 April 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Christopher

Served by Christopher, great service would recommend!

18 April 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience

18 April 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Alexandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis was very attentive to my…

Dennis was very attentive to my questions and requests
And sorted very efficiently

12 March 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey there,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis was so patient and professional

Dennis was so patient and professional. I had 2 children with me 1 who is severely autistic and Dennis was so kind and wasn't fazed at all.

9 March 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey Lucy
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped by matthew

2 March 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Anita,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Need a phone for my child before he…

Need a phone for my child before he starts secondary school
We were advised on phones and different plans available and all the insurance options
Very helpful and polite salesman ( sorry forgot his name )
Very pleased would deffo recommend

27 February 2026
Unprompted review
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Reply from Vodafone UK - Grantham

Hey Kat,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional helpful staff.

16 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Daniel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service- people very helpful

Service- people very helpful, polite. Professional

16 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Sylwester,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew really helped me today and gave…

Matthew really helped me today and gave me a great deal. He does Grantham shop proud.

7 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Kerry,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Gave good advice.

6 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Draper,
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica great .

4 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Mandy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by an assistant called Matthew …

I was served by an assistant called Matthew
He was so polite and very professional in explaining and understanding my needs

2 February 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was great

Matt was great, Super friendly and helpful 👍
Made sure I understood everything and didn't rush or pressure me with anything.

30 January 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Clark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff member

Very helpful staff member - explained everything clearly. Thank you!

30 January 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Emily,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

29 January 2026
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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