I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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See what reviewers are saying
tomas and sherry from the vodafone gravesend store were nice and helpful on giving me a good price for my internet at home and phone
Company replied
Tomas from the Vodafone Gravesend store was very helpful on giving the cheapest price on my numbers and transferring the information from my old phone to the new one.
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
208 reviews
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Reply from Vodafone UK - Gravesend
Hi. Thank you for your review for Ioana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the Gravesend store today for…
Came into the Gravesend store today for my upgrade and got served by Robyn and Ioana they were really friendly and thorough and made the whole process easy.
6 February 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Jimmy,
Thank you for taking the time to review and share this feedback for Robyn and Ioana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful very friendly Tomas,Laura and…
Helpful very friendly Tomas,Laura and Ioana from the Vodafone Gravesend store being providing me with a new sim as well.
5 February 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is great to hear, thank you for the shout outs for our amazing staff!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas and Laura from the Vodafone…
Tomas and Laura from the Vodafone Gravesend store were very helpful to fix my issue about my hbb and very kind to my needs.
1 February 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Kudirat,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Happy with the service and help…
Happy with the service and help received by Ioana.
25 January 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Florin,
Thanks for your feedback! We're so glad you're happy with our service and got a 5 star experience from Ioana.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Staff are very nice but network isn't
21 January 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Metin,
Thank you for your review and support for our staff.
If you need any help regarding your network, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas was very helpful and gave clear…
Tomas was very helpful and gave clear information given regarding my new tariff today
21 January 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Julie,
Thanks for letting us know what an amazing job Tomas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very polite and help
A gentleman called thomas was Very polite and helpful with the information needed will definitely come back
18 January 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Tania,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I'm very pleased with the girl working…
I'm very pleased with the girl working with us, she was very good, she was friendly with us, Laura, blagodarya ce si tilkava, straightforward Who is the klitentite?
8 January 2024
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Nerman. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience,great customer service…
Good experience,great customer service from tomas met my needs to the fullest.
31 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Maria,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely happy with the interaction…
Extremely happy with the interaction today! Silvianq had a look into my account and she clarified everything for me. It is now all crystal clear about my bill. Thank youuu
21 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Ionela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New contract
Really nice experience in the Vodafone shop today. Silviana assisted us today and she helped us with a very good deal on a laptop. Keep up the good work
21 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely customer experience
Lovely customer experience. Very warm welcome and great patience listening and carrying out tasks.
19 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi anthony,
This is a great review for our Gravesend store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again, Vodafone Social Media team
Amazing Staff
Silviana gave me an amazing experience in the Gravesend store today! Only came in to check my bill and left with an even better deal and a new phone. Keep up the good work!
18 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Magdalena,
Thanks for your review and great feedback for Silviana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Laura was really helpful
Laura was really helpful, I couldn’t decide what phone to go for and she talked me through all the differences and really helped. Nice & polite too.
18 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Sarah,
It's great to hear about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SILVIANA attended to me with patient
SILVIANA attended to me with patient, effective and excellent customer service ideas and experience.
Thanks very much.
16 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Yinka,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very patient and helpful
9 December 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Sapna,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience was beautiful
The experience was beautiful. Tomas attended to me and I must say, he is a great guy. Gave me a very good experience taking me through different packages and offering the best that’s perfect for me. Kudos to Tomas and the team.
27 November 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Abimbola. Thank you for your review for Tomas. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great manager and very helpful staff
17 November 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gravesend Vodafone Store
We always find the Gravesend branch and staff excellent and today was no exception. Tomas was most helpful giving us the different options , making the whole upgrade process easy. Thank you
3 November 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Mark,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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