After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend
Company replied
Location
Switch location25 Market Place, NR30 1LY Great Yarmouth, GB
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Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem wit... See more
Company replied
Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family. We were looked after by Ashley, who was extremely help... See more
Company replied
Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions t... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Great Yarmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Market Place, NR30 1LY, Great Yarmouth, United Kingdom
4.7
Excellent
119 reviews
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Troy was very helpful and patient with…
Troy was very helpful and patient with us whilst we upgraded our phone, also done us a great deal!
5 November 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Chloe,
What super feedback for Troy! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Polite & Professional
Troy really helped with an online order I purchase and assisted me in purchasing a SIM only product which was exactly what I was after. He was professional, polite & helpful.
3 November 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Helena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Troy was faboulous
16 September 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Talie,
It's great to hear how Troy was able to help, and provide such a great experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Troy was Very helpfull
Troy was Very helpfull, and great customer service.
14 September 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Sophie. Thank you for your review for Troy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We see Megan she was do helpful and…
We see Megan she was do helpful and kind she was so pleasant well done
8 September 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Keith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Troy was very helpful and dealt with my…
Troy was very helpful and dealt with my query as requested in a professional manner
8 September 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Richard,
Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very patient and helpful and…
Very patient and helpful and informative.
8 September 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Monica,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Great Yarmouth
Hey Kevin,
Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Happy with the fast and speedy service…
Happy with the fast and speedy service troy was great easy and plesent to deal with and nice to talk to
29 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Richard,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New sim and broadband
Came in to the store and Troy and Lewis greeted me with a smile and made visit to the store easy and painless Troy was very knowledgeable and swift finding us the right plan and Lewis is very new and easy to talk to
15 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tech issue and new sum
Very friendly and welcoming,
Efficient in solving my technical issue and also saved me money on my monthly bill.
15 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Heidi,
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Upgrade
Upgraded my phone at Vodafone store in gt Yarmouth with jasmin. She was knowledgeable,professional,friendly and helpful. Everything was made easy,all explained well,including the package I would receive. Shop was clean and tidy,plenty of room for customers and to look round. I have been with Vodafone for years and would not change,they are competitive on pricing,have a good selection of phones. Highly recommended.
7 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Lorraine. Thank you for your glowing 5-star review for Jasmin. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data transfer
Fabulous friendly and helpful advisor troy was really efficient on transferring all of my data from my old phone to the new one he was very helpful I couldn't of asked anymore from him
4 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Tammy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Easy communication
Easy communication, great customer service, amazing thanks, Megan.
1 July 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Fernando. Thank you for your review for Megan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store with issues with my new…
Went into store with issues with my new watch the young lady I saw jasmine was very knowledgeable and incredibly helpful resolves my issue very quickly and offered me an upgrade while I was in store saving me going back in the future
30 June 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Joel,
Thanks for letting us know what an amazing job Jasmine did at getting everything sorted for you with your watch!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer Service was great
Today me and my mum were served by Troy, he was very helpful and took his time explaining all the details to us. My mum has difficulty in understanding things like this so needs somebody who is patient and he was exactly that. She came away from the appointment satisfied with her new contract and felt listened to by Troy. All round it was a lovely interaction and we would come again if any problems were to happen.
19 June 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Amber,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good staff
I dealt with Troy . Extremely helpful and very knowledgeable.
Many thanks
Bryan
3 June 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hi Bryan. Thank you for your review for Troy. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Troy was fantastic and made everything…
Troy was fantastic and made everything so easy
29 May 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey Mark,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
So much better than I expected.
I received excellent service from the staff and Troy sorted a really good deal for my phone and call plan which I was very impressed with as you expect some service providers just to charge you as much as they possibly can would not hesitate to revisit the branch again if I ever need to revise my contract again.
30 May 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Thank you for your review. It's good to read Troy was able to find you a great deal. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team
Still no response and my Internet is…
Still no response and my Internet is buffering so badly. Dreadful
28 May 2023
Unprompted review
Reply from Vodafone UK - Great Yarmouth
Hey P Atkins,
Please reach out to the dedicated Broadband team on 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm so that they can help get this resolved for you.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
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