Vodafone UK - Greenock Reviews 

374
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

Company replied

Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

374 reviews

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5.0

All reviews

(374)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark and Anwar were very helpful…

Mark and Anwar were very helpful getting me det up

14 August 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,

Thanks for the lovely review and fantastic support for Mark and Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Anwar for swift service

Thank you Anwar for swift service

12 August 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Nwaolise,

Thanks for the lovely review and fantastic support for Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anwar is brilliant helped me to get new…

Anwar is brilliant helped me to get new phone

8 August 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and great help

Great service and great help

31 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Andrew,

We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anwar and Kaylee and brilliant

29 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Jean,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly Service

Efficient service provided by Mark. Friendly and informative

26 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Anwar

Great service from Anwar

24 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Agnes,

Thanks for the lovely review and fantastic support for Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shop was busy but the colleague was…

Shop was busy but the colleague was very helpful

22 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anwar service was brilliant thank you

Anwar service was brilliant thank you

19 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Barbara,

Thanks for the lovely review and fantastic support for Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for a quick issue and mark…

Went in for a quick issue and mark sorted me with a great deal on a SIM. Very happy with the service recived

18 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Ward,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna and Anwar were brilliant thank…

Jenna and Anwar were brilliant thank you for your service

17 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jenna and Anwar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anwar was extremely helpful

Anwar was extremely helpful in helping me to restore data to my phone. He was most professional and knowledgeable in assisting me to se t up a new contract and patiently answered all my questions.

14 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Fraser,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very very attentive service

very very attentive service

12 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Anne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Speedy and efficient service by Mark

Speedy and efficient service by Mark. Many thanks again!

8 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely smashing service by Anwar…

Absolutely smashing service by Anwar assisted with owner ship change and upgrade

4 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in this morning to renew my…

I went in this morning to renew my contract for mobile and home broadband.
Very happy with Mark Williamson service and knowledge on the range of products, many thanks.
He had to juggle with several other customers at the same time and never ignored the person he was dealing with with, good customer service service.

3 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and fast service.

1 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anwar is amazing thank you for sorting…

Anwar is amazing thank you for sorting my new phone

1 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Frankie, ​

Thanks for the lovely review and fantastic support for Anwar. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very helpful ordering my new…

Mark was very helpful ordering my new phone and helping set up the new phone. Highly recommend

1 July 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Anna,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very helpful getting my new…

Mark was very helpful getting my new phone and helped to get me set up

28 June 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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