Vodafone UK - Greenwich Reviews 

225
TrustScore 5 out of 5

4.9

Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB


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Rated 5 out of 5 stars

I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more

Company replied

Rated 5 out of 5 stars

Sergiu gave an exceptional customer service. Just when i entered the store, he gave a smile which already convinced me to be positive about the company. Thank you Sergiu.

Company replied

Rated 5 out of 5 stars

Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

Company replied


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  • Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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4.9

All reviews

(225)

42,245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sergiu

I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his made me a very happy customer

17 July 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

"Hey Nicole,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best service. They are an asset to Vodaphone.

15 July 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sergiu gave an exceptional customer…

Sergiu gave an exceptional customer service. Just when i entered the store, he gave a smile which already convinced me to be positive about the company. Thank you Sergiu.

15 July 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Ayaan,

Thanks for the lovely review and fantastic support for Sergiu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!! I served by amjad. I’m not vodafone customer. I had issue with phone which helped to resolve it. He’s an asset to vodafone. He gave me great impression of the brand

10 July 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Location!

Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

7 July 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey RL,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Highly excellent service received from…

Highly excellent service received from Adnan at Greenwich store. Very pleasant, professional and extremely helpful.

14 June 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

"Hey Jessy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Sergiu was super super helpful and an…

Sergiu was super super helpful and an amazing person. He made me give up on cancelling my Vodafone account and sorted all the problems I’ve had going on with the company and my number. Thank you!!!

21 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Melike,

Thanks for the lovely review and fantastic support for Sergiu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Godwin showed great respect and professionalism

Just was passing by when decided to pop in to my local Vodafone branch. Was greeted by Godwin. Since the very first moment he showed great respect and professionalism. I walked out with an average £15/month reduction of my bill.

8 June 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Rimka,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Sergio at Vodafone Greenwich Cutty Sark

I visited the Vodafone store at Greenwich Cutty Sark recently to look for a new SIM-only contract, and I received fantastic help from Sergio right from the start. He took the time to listen to what I needed, explained all the different plans and features clearly, and made sure I understood exactly what I was getting.

He was really informative, patient, and helpful throughout the whole process, and helped me find the perfect plan that suited my usage and budget. It was such a smooth, stress-free experience, and I really appreciated how knowledgeable and friendly he was.
If you’re looking for great service and honest advice here, I’d definitely recommend asking for Sergio. I’ll be coming back here for any future mobile needs!

13 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Fatastic support help along with superb…

Fatastic support help along with superb patience from Amjad at Greenwich Cutty Sark. I was in a distressed state when I came in to the store as I had security issue. He was super communucative and solved all the problems I had encountered. Thank you Amjad.

26 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sergiu is the best!

Sergiu is the best!

Sorted all my issues with my phone and my Vodafone account.

19 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evindar was very helpful and friendly!

14 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Bedo,

Thanks for the lovely review and fantastic support for Evindar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw Surgie today in Cutty Sark…

I saw Surgie today in Cutty Sark station branch
He was really nice and sorted my issue out

14 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Raziyeh,

Thanks for the lovely review and fantastic support for Surgie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very welcoming and supportive employees…

Very welcoming and supportive employees who give the best deal possible for the customers smooth process

12 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Aryank,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Is good all the guys working there

Is good all the guys working there

12 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey King,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service.

Evinder went out of her way to help and I am so grateful for all her effort.

Thank you

3 May 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Irada,

Thanks for the lovely review and fantastic support for Evinder.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

The staff were friendly and helpful…

The staff were friendly and helpful (Annan)

9 April 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Timothy,

Thanks for the lovely review and fantastic support for Annan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Godwin (Vodafone Cutty Sark) was very…

Godwin (Vodafone Cutty Sark) was very helpful in restoring my Vodafone connection. I am visiting from Australia and my Vodafone SIM wasn't working.

20 April 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the Vodafone Greenwich…

I came into the Vodafone Greenwich store to enquire about a mobile hotspot. I was attended to by Sergiu who was very tolerating of all my questions. I have been to the store a couple of times and commend him for his consistent customer service. I left a very satisfied customer.

18 April 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Lillian,

Thanks for the lovely review and fantastic support for Sergiu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Very friendly and willing to resolve…

Very friendly and willing to resolve all my questions.

17 April 2026
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Biruk,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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