Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... See more
Company replied
Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... See more
Company replied
Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have... See more
Company replied
We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions. Very satisfied 😊
Company replied
Today at 11, the delightful young man in the Greenwich store who set my contract up last year, helped me with a mobile data promptly and helpfully but above all, kindly. Many thanks for that!
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Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
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Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved it!

Reply from Vodafone UK - Greenwich
We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions.
Very satisfied 😊

Reply from Vodafone UK - Greenwich
Great speed with assisting choosing my phone case and kindly helped to fit my screen protector !

Reply from Vodafone UK - Greenwich
Today at 11, the delightful young man in the Greenwich store who set my contract up last year, helped me with a mobile data promptly and helpfully but above all, kindly. Many thanks for that!

Reply from Vodafone UK - Greenwich
Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have to upgrade in few months I’m going to be coming to this store. He really knows how to navigate and get the work done. I will recommend to others.

Reply from Vodafone UK - Greenwich
Godwin was super helpful, providing clear information and making the process of getting an eSIM incredibly easy.

Reply from Vodafone UK - Greenwich
I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device.
Excellent service

Reply from Vodafone UK - Greenwich
Brilliant, friendly and professional service from Adnan. Knows exactly what he is talking about!

Reply from Vodafone UK - Greenwich
I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his made me a very happy customer

Reply from Vodafone UK - Greenwich
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best service. They are an asset to Vodaphone.

Reply from Vodafone UK - Greenwich
Sergiu gave an exceptional customer service. Just when i entered the store, he gave a smile which already convinced me to be positive about the company. Thank you Sergiu.

Reply from Vodafone UK - Greenwich
Outstanding service!! I served by amjad. I’m not vodafone customer. I had issue with phone which helped to resolve it. He’s an asset to vodafone. He gave me great impression of the brand

Reply from Vodafone UK - Greenwich
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

Reply from Vodafone UK - Greenwich
Highly excellent service received from Adnan at Greenwich store. Very pleasant, professional and extremely helpful.

Reply from Vodafone UK - Greenwich
Sergiu was super super helpful and an amazing person. He made me give up on cancelling my Vodafone account and sorted all the problems I’ve had going on with the company and my number. Thank you!!!

Reply from Vodafone UK - Greenwich
Just was passing by when decided to pop in to my local Vodafone branch. Was greeted by Godwin. Since the very first moment he showed great respect and professionalism. I walked out with an average £15/month reduction of my bill.

Reply from Vodafone UK - Greenwich
I visited the Vodafone store at Greenwich Cutty Sark recently to look for a new SIM-only contract, and I received fantastic help from Sergio right from the start. He took the time to listen to what I needed, explained all the different plans and features clearly, and made sure I understood exactly what I was getting.
He was really informative, patient, and helpful throughout the whole process, and helped me find the perfect plan that suited my usage and budget. It was such a smooth, stress-free experience, and I really appreciated how knowledgeable and friendly he was.
If you’re looking for great service and honest advice here, I’d definitely recommend asking for Sergio. I’ll be coming back here for any future mobile needs!

Reply from Vodafone UK - Greenwich
Fatastic support help along with superb patience from Amjad at Greenwich Cutty Sark. I was in a distressed state when I came in to the store as I had security issue. He was super communucative and solved all the problems I had encountered. Thank you Amjad.

Reply from Vodafone UK - Greenwich
Sergiu is the best!
Sorted all my issues with my phone and my Vodafone account.

Reply from Vodafone UK - Greenwich

Reply from Vodafone UK - Greenwich
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