We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... See more
Company replied
Location
Switch location66 High Street, GU1 3ES Guildford, GB
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See what reviewers are saying
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... See more
Company replied
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
Company replied
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Guildford
Written by the company
Contact info
66 High Street, GU1 3ES, Guildford, United Kingdom
4.9
Excellent
203 reviews
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Great time in store today
Great time in store today, Steve was exceptional. More like him please. He listened to everything I had to say (and it was a lot) and did a cracking job 5 star!
31 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Sarah,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taskin was extremely helpful
Taskin was extremely helpful, helped me upgrade my phone and reduce cost of my broadband.
15 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Kung,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Storm was great
9 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Diane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
So grateful for storm she has been so…
So grateful for storm she has been so helpful today made getting a new phone more fun 🤩
7 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Georgia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped my with my phone query…
Nishant helped my with my phone query regarding pop ups
6 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Graeme,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was incredibly helpful and patient
Mo was incredibly helpful and patient
And sorted out my problem
I am very impressed and grateful
1 May 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Carolyn,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taskin helped me with my upgrade
Taskin helped me with my upgrade. Thank you Taskin
25 April 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey there,
Thanks for the lovely review and fantastic support for Taskin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo helped me clear my phone off from…
Mo helped me clear my phone off from some app that took it over, was very quick and helpful
25 April 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Bowis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing visit to your store today
Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minutes solved the problem with my phone. It was remarkably busy in there as well. Steve did a fantastic job of keeping everything running smoothly.
17 April 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Jason,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nish helped me with hbb and SIM only…
Nish helped me with hbb and SIM only quote
15 April 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Alexander,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service, super clear and helpful. Props to Sam for excellent service.
7 April 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Flint,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steve helped me switch broadband very…
Steve helped me switch broadband very quickly with no fuss and the process makes it so i dont even have to contact my old provider
12 March 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Mohammed,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nish was great in guildford helping me…
Nish was great in guildford helping me with my new phone.
7 March 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Dan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service,Mo the…
Very good customer service,Mo the person i saw talked all the way through and explained the process throughly making sure i understood everything
5 March 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great visit
Great visit Steve did everything I needed him to. Great phone, loads of data and amazing extras. Go and see him.
12 February 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Sam,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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