Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.
Company replied
397-399 Mare Street, E8 1HY LONDON, GB
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Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.
Company replied
Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more
Company replied
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more
Company replied
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397-399 Mare Street, E8 1HY, LONDON, United Kingdom
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Reply from Vodafone UK - Hackney
Nicky is very friendly and exceptionally and all the staff are very receptive

Reply from Vodafone UK - Hackney
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a great sales team!!!

Reply from Vodafone UK - Hackney
Excellent service provided to me by shop. Recommend anyone interested in getting a new phone here

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Very very helpful team.
Managed to support me with a new phone, insurance & even a good wifi deal!

Reply from Vodafone UK - Hackney
Very good customer service. Extremely helpful with helping me get an upgrade. Very happy and smiley

Reply from Vodafone UK - Hackney
Excellent customer service with Nikki & abs ... They helped even though my ID was expired

Reply from Vodafone UK - Hackney
A quick and friendly customer service

Reply from Vodafone UK - Hackney
Excellent serive fro Abz and Nikki, gave me a great deal on samsung phone and even offered me an addiotnal sim plan. Will defintly recommend in the Future

Reply from Vodafone UK - Hackney
Abz gave Me a really good price and good service!

Reply from Vodafone UK - Hackney
Visited Vodafone Hackney shop and get wonderful guys helped to fix the disconnected phone for days, now have unlimited good price package. Thanks for your hospitality. Cheers!

Reply from Vodafone UK - Hackney
Great communication and patience and loads of Knowledge! Ihab was brilliant

Reply from Vodafone UK - Hackney
ihab put me on great guy gna slam him in mega drafts tho

Reply from Vodafone UK - Hackney
Umesh really helped me out with my query and we got through getting me a plan with ease, I appreciate how kind he was throughout the process

Reply from Vodafone UK - Hackney
My experience was amazing , very quick and amazing staff , really do recommend and will be back for another phone

Reply from Vodafone UK - Hackney
Amazing customer service from Muhammad and Abs so helpful and made my process so easy .

Reply from Vodafone UK - Hackney
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