Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
Quick and helpful service
Company replied
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.
Company replied
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hanley
Written by the company
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
571 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very attentive and pleasant young lady
Amenah is a very attentive and pleasant young lady
17 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Person,
Thanks for the lovely review and fantastic support for Iftab. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store today for a sim only…
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.
16 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ibo,
Thanks for the lovely review and fantastic support for Bari,
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
16 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Mathew,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the Vodafone store today
Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.
15 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan_is_Awesome
Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)
13 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Emily,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Adam today and he was…
Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.
12 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Matt,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store today
Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade
11 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was very knowledgeable, approachable
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.
11 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was great with Paul he…
My experience was great with Paul he was friendly and very helpful made changing my phone very stress free
7 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Roy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The gentleman chan who helped us was…
The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!
7 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Agnes,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service we received from John was…
The service we received from John was unbelievable, can't thank him enough
6 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Patricia,
Thanks for the lovely review and fantastic support for John. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John made it nice a simple to…
John made it nice a simple to understand, he put my mind at ease
6 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Graham, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Had an excellent experience with Ryan…
Had an excellent experience with Ryan at the Hanley store in Stoke On Trent. Too lad
4 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Jason
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Served by chan moves stuff over really…
Served by chan moves stuff over really happy top lad
3 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took out a new phone and asked…
I took out a new phone and asked everything to be moved over as I had major phone issues, awrved by chan very helpful and professional.
2 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Denise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John made the experience so pleasant…
John made the experience so pleasant and easy to understand, he made me feel at ease
2 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan here helped us alot to get our…
Ryan here helped us alot to get our WiFi sorted 👍
1 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Atif,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Jay
Great service from Jay, great advice and very friendly. Helped me navigate the wide variety of Samsung options with ease
30 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Steven
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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