Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ Haverfordwest, GB
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Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
I have just visited Haverfordwest store. After experiencing no help at all yesterday on my land because my phone had locked me out in the end they said there was nothing more they could do. So I wou... See more
Company replied
Always had the best customer service. Got my first ever contract with them last year, painless experience. Bethan has helped me both times last year and now again today choosing broadband. Best custo... See more
Company replied
When i visited the vodafone shop in haverfordwest a week ago i was pleased to be attended by Bethan. It was her help nearly two years ago that made my decision to get an iphone an easy one. This time... See more
Company replied
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Unit 14 , Riverside Quay Shopping Centre, SA61 2LJ, Haverfordwest, United Kingdom
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Reply from Vodafone UK - Haverfordwest
Hannah was very helpful and caring!

Reply from Vodafone UK - Haverfordwest
I am delighted with the service I received

Reply from Vodafone UK - Haverfordwest
Bethan's the best, give her a raise because she deserves it. Every problem I had was resolved.

Reply from Vodafone UK - Haverfordwest
Stevie was very human, easy to deal with. No jargon and confusion, just a pleasure to do business with

Reply from Vodafone UK - Haverfordwest
Hannah was very helpful and informative.
Really happy with the service provided

Reply from Vodafone UK - Haverfordwest
Alan helped me decide on a new device and set it up for me too, delighted!!

Reply from Vodafone UK - Haverfordwest
Bethan was especially great! she tailored to all my fussy wants/needs and gave me the best deal possible. this woman needs a raise ;) thank you Bethan! xx

Reply from Vodafone UK - Haverfordwest
Simon was very helpful in an issue I had with my phone

Reply from Vodafone UK - Haverfordwest
Our customer advisor Bethan was amazing! She found me a great deal which saved me money and made the whole experience enjoyable and easy.

Reply from Vodafone UK - Haverfordwest
Alan is very knowledgeable friendly polite and very welcoming
Extremely satisfied with my purchase.

Reply from Vodafone UK - Haverfordwest
The lady I spoken too, Bethan, was very helpful, very patience and explained everything properly to me, she was a gem

Reply from Vodafone UK - Haverfordwest
Alan the young man who dealt with us and our inquiries was very helpful.

Reply from Vodafone UK - Haverfordwest
Called into the branch with a problem with my new iPhone and I cannot fault the service I received from Simon. He is a credit to your store so helpful and friendly.

Reply from Vodafone UK - Haverfordwest

Reply from Vodafone UK - Haverfordwest
Was seen by Bethan to sort out my grandma’s new phone and to help with cancelling my late grandfather’s phone plan. Nothing was too much to ask and she was the first person my grandma was actually able to understand when talking about phones. Can’t recommend more!

Reply from Vodafone UK - Haverfordwest
Great, friendly service, Alan was extremely helpful. Highly recommended.

Reply from Vodafone UK - Haverfordwest
Simon resolved my issue. 3rd shop we went into and brilliant service

Reply from Vodafone UK - Haverfordwest

Reply from Vodafone UK - Haverfordwest
Simon was a great help setting up my new Samsung. Really quick service too

Reply from Vodafone UK - Haverfordwest
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