Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
9d Castle Street, LE10 1DA Hinckley, GB
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Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service... See more
Company replied
My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and ru... See more
Company replied
Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from st... See more
Company replied
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9d Castle Street, LE10 1DA, Hinckley, United Kingdom
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Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Thank you for your help fantastic service !

Reply from Vodafone UK - Hinckley
Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service

Reply from Vodafone UK - Hinckley
Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from start to finish ! Thank you

Reply from Vodafone UK - Hinckley
Very helpful and did everything we wanted so much better than doing it online .

Reply from Vodafone UK - Hinckley
My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and running. Lovely gentleman will be back for more help soon.

Reply from Vodafone UK - Hinckley
My phone was playing up because it’s too old to keep up. Went into store and was served by ricardo who was brilliant. Helped me upgrade my phone and sort my data transfer out. Top man thank you

Reply from Vodafone UK - Hinckley
Brilliant customer service by jay and rai im store would definitely recommend

Reply from Vodafone UK - Hinckley
Needed a new WiFi lead, the store gave me a recycled lead for nothing! Great consumer services!

Reply from Vodafone UK - Hinckley
Raihan was amazing. Went through my whole account and managed to find me good deals and gave good recommendations. Thank you.

Reply from Vodafone UK - Hinckley
My data stopped working came in to get some help, raihan served me managed to get my data fixed and added euro roaming to my plan for my holiday ! Ricardo and ray were great thanks chaps

Reply from Vodafone UK - Hinckley
My phone was playing up whilst hiking up a mountain. Came in to get it sorted and was served by Ricardo. Managed to get myself a fancy new phone with a great camera. Will defo be taking more pics of my hikes now! Thanks Ricardo you were brilliant!

Reply from Vodafone UK - Hinckley
Raihan was amazing an sorted my new phone out without any hassle Thank you.

Reply from Vodafone UK - Hinckley
Richardo was very helpful and polite. excellent service.

Reply from Vodafone UK - Hinckley
My phone packed up so came in to the shop to get the thing sorted. Met with the manager Ricardo who was great in finding me a new phone for a similar price to what I pay how. Got me a fancy new camera and all. Brilliant service from a brilliant man ! Will be recommending to my garden club . Thanks again

Reply from Vodafone UK - Hinckley
Had problems with my Internet at home met Ricardo in store who upgraded me to full fibre and my kids are over the moon. Thank you Ricardo

Reply from Vodafone UK - Hinckley
Had massive issues with my sim. Went in to the store for some help met with store manager Ricardo who was brilliant. Got my number working again. What a legend

Reply from Vodafone UK - Hinckley
Fantastic customers service and really help to customise my phone need. Help me to sort my plan out for euro roaming in Italy. Thank you Ricardo ! Graci Mille!!

Reply from Vodafone UK - Hinckley
My phone bill was really high and it has been reduced by over £30 a month. Thanks Ricardo!

Reply from Vodafone UK - Hinckley
Went into the shop to see if my phone was due for renewal. Met ricardo who was brilliant, lowered my bill and got me some euro roaming for my holiday. Great service thank you

Reply from Vodafone UK - Hinckley
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