Vodafone UK - Hinckley Reviews 

443
TrustScore 5 out of 5

4.9

9d Castle Street, LE10 1DA Hinckley, GB


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Rated 5 out of 5 stars

Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more

Company replied

Rated 5 out of 5 stars

Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service... See more

Company replied

Rated 5 out of 5 stars

My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and ru... See more

Company replied

Rated 5 out of 5 stars

Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from st... See more

Company replied


Company details


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  • 9d Castle Street, LE10 1DA, Hinckley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

443 reviews

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4-star
3-star
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1-star

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4.9

All reviews

(443)

42,440 reviews in the last 12 months

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Rated 5 out of 5 stars

Just got broadband installed at home…

Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Thank you for your help fantastic service !

23 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a new phone as my old one packed…

Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service

20 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had lots of trouble with my previous…

Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from start to finish ! Thank you

20 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and did everything we…

Very helpful and did everything we wanted so much better than doing it online .

18 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Gary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone has been giving me issues with…

My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and running. Lovely gentleman will be back for more help soon.

17 July 2026
Unprompted review
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Reply from Vodafone UK - Hinckley

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was playing up because it’s…

My phone was playing up because it’s too old to keep up. Went into store and was served by ricardo who was brilliant. Helped me upgrade my phone and sort my data transfer out. Top man thank you

16 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent service

excellent service

16 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service by jay and…

Brilliant customer service by jay and rai im store would definitely recommend

15 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Merlika,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a new WiFi lead

Needed a new WiFi lead, the store gave me a recycled lead for nothing! Great consumer services!

14 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Amber,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raihan was amazing

Raihan was amazing. Went through my whole account and managed to find me good deals and gave good recommendations. Thank you.

14 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Brealey,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My data stopped working came in to get…

My data stopped working came in to get some help, raihan served me managed to get my data fixed and added euro roaming to my plan for my holiday ! Ricardo and ray were great thanks chaps

11 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Hayden,

Thanks for the lovely review and fantastic support for Ricardo and Ray.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was playing up whilst hiking…

My phone was playing up whilst hiking up a mountain. Came in to get it sorted and was served by Ricardo. Managed to get myself a fancy new phone with a great camera. Will defo be taking more pics of my hikes now! Thanks Ricardo you were brilliant!

10 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raihan was amazing an sorted my new…

Raihan was amazing an sorted my new phone out without any hassle Thank you.

9 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richardo was very helpful and polite

Richardo was very helpful and polite. excellent service.

7 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone packed up so came in to the…

My phone packed up so came in to the shop to get the thing sorted. Met with the manager Ricardo who was great in finding me a new phone for a similar price to what I pay how. Got me a fancy new camera and all. Brilliant service from a brilliant man ! Will be recommending to my garden club . Thanks again

7 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Penny,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with my Internet at home…

Had problems with my Internet at home met Ricardo in store who upgraded me to full fibre and my kids are over the moon. Thank you Ricardo

4 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hi Colin , thank you so much for your wonderful review and the amazing support you’ve shown for Ricardo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Had massive issues with my sim

Had massive issues with my sim. Went in to the store for some help met with store manager Ricardo who was brilliant. Got my number working again. What a legend

4 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Space,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customers service and really…

Fantastic customers service and really help to customise my phone need. Help me to sort my plan out for euro roaming in Italy. Thank you Ricardo ! Graci Mille!!

4 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Vittorio,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone bill was really high and it…

My phone bill was really high and it has been reduced by over £30 a month. Thanks Ricardo!

4 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the shop to see if my phone…

Went into the shop to see if my phone was due for renewal. Met ricardo who was brilliant, lowered my bill and got me some euro roaming for my holiday. Great service thank you

4 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Alison,

Thanks for the lovely review and fantastic support for ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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