Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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See what reviewers are saying
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... See more
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
218 reviews
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Very professional and helpful and…
Very professional and helpful and friendly staff. Thank you mutzy
26 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've visited hichen branch and there…
I've visited heechen branch and there is a lovely lady. She helped me a lot, and I really appreciate it recommended to come down to other phone. Akila this lady, she's a superstar.
22 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient service from Glenn
Very patient service from Glenn as my daughter asked a lot of questions about her first phone!
21 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Mike,
Thanks for the lovely review and fantastic support for Glenn. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone hitchin met Glenn he…
Came to Vodafone hitchin met Glenn he helped me sort out problems on my phone very helpful top guy
21 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Kathryn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to hitchin store saw glenn he…
Came to hitchin store saw glenn he helped me upgrade 2 phones was very helpful and professional could not be happier
17 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite
Very helpful and polite! Mutzy kept me involved in the whole process and thank you for helping an old lady like me!
12 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service,very…
Very good customer service,very welcoming and kind
10 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Petrona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Graeme,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into store as my phone kept…
I came into store as my phone kept telling me i had viruses. I was really worried that all my information was taken. I saw Mutzy who provided me reassurance that she would remove all those viruses. She is an EXPERT!!! My phone was back to normal and she guided me on how to avoid viruses and scams! Thank you so much
3 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Irene,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Experience at Vodafone Hitchin
Amazing Experience at Vodafone Hitchin! I saw Mutzy. Lovely and friendly! She was welcoming and understood my needs! Thank you
2 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sheila,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came to store to upgrade sim only was…
Came to store to upgrade sim only was greeted by Glenn and Mutzy both very helpful
Very happy with service
2 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Fletcher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin
I came into Vodafone Hitchin, saw Mutzy Store Manager, she is perfect and knowledgeable in what she does.
2 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Carl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service provided by Glenn…
Excellent service provided by Glenn today many thanks. Look forward to seeing him again.
30 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Mr Cleverly,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Akila was very professional, helpful and accommodating for my needs. Helped me from start to finish and would recommend. Brilliant service
28 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Joe,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin store and…
I came into Vodafone Hitchin store and saw Store Manager Mutzy who is brilliant!!! She is welcoming and always smiley! She provided me a package deal for my new phone and broadband! Highly recommend her services. Thank you
26 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Mutzy
Great customer service from Mutzy. Very helpful and explained everything easily for me to understand (I'm 87). I upgraded my contract with easy and got a brilliant deal too!
26 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Brian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
I came to renew and get a new phone, Glenn & Jamie took me through all the possible options very helpful and friendly would recommend to family and friends
25 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Claire, thank you so much for your wonderful review and the amazing support you’ve shown for Glenn & Jamie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
New phone never had one
Came to hitchin store was greeted by Glenn and Jamie both very helpful i needed a new phone never had one before they helped me out with best options top guys
23 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New Phone
Glenn was very to helpful when I got my new phone nothing was too much trouble. He was kind patient with any question he was asked.
21 May 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey June,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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