Vodafone UK - Hounslow Reviews 

113
TrustScore 4.5 out of 5

4.7

227 High Street, TW3 1DH Hounslow, London, GB


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Rated 4 out of 5 stars

The service provided by Victoria was polite, friendly and extremely helpful in advising me of the offers available. All information was made clear throughout the process and she also helped me setup m... See more

Company replied

Rated 5 out of 5 stars

Amanjot was so attentive, kind and patient. She helped me with my SIM card and had excellent customer service skills. If anyone wants help then I would recommend her for her excellent service. 5/5 tha... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafon... See more

Company replied

Rated 5 out of 5 stars

A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank... See more

Company replied


Company details


Contact info

  • 227 High Street, TW3 1DH, Hounslow, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.7

All reviews

(113)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Agata is a great staff

Agata is a great staff, she is soo helpful. God bless her a lot

18 February 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Waseem,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Hounslow vodafone best service

I visited hounslow vodafone and I got really good service from Devraj. I was struggling before and was thinking to change the sim with the current plan but Devraj helped me and explained me the new services. He offered me new plan and with that I am satisfied. Thank you so much for the best service by Hounslow vodafone specially devraj he is very kind and polite and knowledgeable.

10 February 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Ajay. Thank you for your review for Devraj. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

good service given mr.Devraj

8 February 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Kamalsaini. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service given by mr

Good service given by mr. Devraj

8 February 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Seman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience with devaraj and…

Had a great experience with devaraj and great customer service

27 January 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Sai. Thank you for your review for Devaraj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice very happy to vodaphone

Very nice very happy to vodaphone

27 January 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Ramyasri. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good team members

Good team members
Great service

27 January 2025
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Vamshi,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was very good and had…

My experience was very good and had quick purchase and systems and team was very well

19 December 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

We really appreciate the five star review, Vijay! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Gagan was amazing.he was very helpful

Gagan was amazing.he was very helpful. And I am very happy with the service.

23 November 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hello, Denisa,

It's great to hear about the positive experience which you had with Gagan. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service by sai_sneha and…

Good customer service by sai_sneha and there staff.

17 November 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a good experience SBL-1000000754609963

I had a good experience about I got

15 November 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Jashwanth,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a good experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Explained well

Good conversation

15 November 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Karthik,

Thank you for taking the time to leave us a 5 star review!

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Good interaction

Good interaction

24 October 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Pavan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to understand the explanation

Easy to understand the explanation

23 October 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Jecyl,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a good service.

11 September 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hi Aawaj,

Thanks for taking your time to leave this review for our Hounslow store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent dealing officer

Excellent dealing officer
Officer was so polte and understanding my problem, solved my problem at the spot.
Once again thanks Vodafone

7 September 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service.

Good service.

31 August 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Nice

Nice experience getting 👌 products pritesh was amazing

7 August 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Thirupathi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pritesh was amazing and very helpful

Pritesh was amazing and very helpful. An asset to the team

7 August 2024
Unprompted review
Vodafone UK - Hounslow logo

Reply from Vodafone UK - Hounslow

Hey Palle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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