Vodafone UK - Hove Reviews 

135
TrustScore 5 out of 5

4.9

76 George Street, BN3 3YE Hove, GB


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Rated 5 out of 5 stars

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

Company replied

Rated 5 out of 5 stars

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

Company replied

Rated 5 out of 5 stars

Brilliant Tech guys at the Hove shop. Sorted my life out (my SIM card died). I would definitely recommend these guys, if you have any issues.

Company replied

Rated 5 out of 5 stars

Tricky sim swap situation. Simon showed an amazing level of patience and logical thinking. We have come out as happy customers.

Company replied


Company details


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  • 76 George Street, BN3 3YE, Hove, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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4.9

All reviews

(135)

42,440 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Tech guys at the Hove shop.

Brilliant Tech guys at the Hove shop.
Sorted my life out (my SIM card died).
I would definitely recommend these guys, if you have any issues.

28 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Lez,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent!

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

22 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super

Simon and the Vodafone team were so helpful in setting up my new phone. I cannot recommend Hove store enough. Very friendly and supportive , thank you! Mo

21 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Mohamed,

Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tricky sim swap situation

Tricky sim swap situation. Simon showed an amazing level of patience and logical thinking. We have come out as happy customers.

19 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service, resolved my problem

Joshua was really friendly and so helpful. He resolved the problem and actually lowered my monthly tariff. Couldn’t have done anything better. Thank you.

14 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey There,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Joshua in Hove

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue.
Couldn’t ask for a more knowledgeable and polite person to assist.

13 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hi Jill, thank you so much for your wonderful review and the amazing support you’ve shown for Joshua, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

I was having trouble getting on the…

I was having trouble getting on the internet away from home. Joshua was was helpful and would not give up trying to solve the problem which he eventually did. I am very grateful to him.

13 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Maggie,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was fantastic

Simon was fantastic
he really helped me at a time when I needed it most

13 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Went to store to see Simon to find out info about my plan and to fix a data issue on my iPhone. He was professional and solved my problem in no time! Thank you !Ranjit

13 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Ranjit,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was great

Simon was great! Real helpful, understanding and patient! The others also were! Would recommend if you’re not sure about being accepted for credit!

10 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Aimée,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful!

I came in to see Simon to fix my phone as it wasn't working for a week and he managed to sort it in less than 5 minutes! Brilliant service thanks

10 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Eddie,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and painless process to…

Very helpful and painless process to upgrade my phone. Trade in resulted in a significant cost saving as well. Thanks Simon!

10 July 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Clare,
Thanks for the lovely review and the fantastic support you’ve shown for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely good customer service

Extremely good customer service, Callum was very kind and helpful. Will definitely recommend.

13 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Cameron

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing wonderful friendly service and…

Amazing wonderful friendly service and has saved me money on new deals . Thank you so much Gary !!! Refreshing to have such good customer experience :-)

12 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SUPER HELPFUL!

SUPER HELPFUL!! Explained everyting in detail, funny and sorted us out with a cheaper plan!!

12 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Hugo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gary the manager has just saved me…

Gary the manager has just saved me money on my and my kids bills by patiently going through my many contracts and removing contracts that were exhausted but which I was still being charged for. Very glad I went into the Store for upgrade. Thanks a lot Gary

9 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey Christie,

Thanks for the lovely review and fantastic support for Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Garry the manager at Hove branch was…

Garry the manager at Hove branch was absolutely fantastic. I couldn’t have asked for more. Very helpful and got me the best deal. Perfect service, thank you!

6 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey,

Thanks for the lovely review and fantastic support for Garry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful staff :) excellent…

Friendly and helpful staff :) excellent customer service

6 June 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey K H

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Support

Callum was incredibly helpful and patient. He was great with the young boy I brought along, who is autistic, and was friendly and clear with communication. We left feeling seen and supported.

30 May 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey there,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daughter's first phone!

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we found something appropriate and financially viable. My daughter was over the moan with her new phone! Thanks so much!

15 May 2026
Unprompted review
Vodafone UK - Hove logo

Reply from Vodafone UK - Hove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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