I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... See more
Company replied
Location
Switch locationUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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See what reviewers are saying
Caitlin P was really approachable and friendly and helped with upgrading my phone. She explained every part of the process and the next steps. I always try to do it in person instead of online and it... See more
Company replied
Walked in with my dad who has a Huawei phone which I don’t understand to help him with as I have had an iPhone for 20 years but Dylan assisted us and helped set us up with a PAC code and swapped the... See more
Company replied
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hull
Written by the company
Contact info
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, United Kingdom
4.9
Excellent
288 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Thanks Caitlin
Caitlin P was really approachable and friendly and helped with upgrading my phone. She explained every part of the process and the next steps. I always try to do it in person instead of online and it really helps when you have staff in the store who genuinely want to help. Thanks Caitlin.
1 July 2026
Unprompted review
Reply from Vodafone UK - Hull
"Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Was very kind and very helpful with everything
Was very kind and very helpful with everything that was needed
1 July 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Ben,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
Hey Amy,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
Hey Gerald,
Thanks for the lovely review and fantastic support for Honya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya was very helpful sorting me a…
Honya was very helpful sorting me a good deal with a phone and tablet
30 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Honya was helpful transferring all my…
Honya was helpful transferring all my data
29 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having serious problems with my…
Was having serious problems with my phone. Shane had it sorted in just a couple of minutes. Should have come in sooner!
29 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Connor,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane was very helpful with new phone
Shane was very helpful with new phone. Thank you
26 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Loana,
Thanks for the lovely review and fantastic support for Shane. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was good a communicating and…
Dylan was good at communicating and found me the best deal available, saving me money.
28 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Dylan
Great service from Dylan, Thanks for sorting my sons phone out
28 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was extremely helpful today
Jack was extremely helpful today. Advised me of my options.
Excellent service
26 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Rachel,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very knowledgeable and…
Caitlin B was very knowledgeable and patient with us very friendly helpful made it a stress free experience
25 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Andy,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited the store to get a new…
I visited the store to get a new contract, Nicole was very welcoming and assisted to all my questions and I was very happy with the service will be recommending to friends and family.
21 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Shaunie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nicole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service at Vodafone
I was served by Caitlin B at the Vodafone store in St Stephen's in Hull.
The whole experience was great! Very smooth process, even though I was doing a return and upgrade. She was very friendly and professional, and clear with what I had to pay. First class service!
24 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was lucky enough to have Francesco
I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience.
His attention to detail was second to none and he went the extra mile to provide the ultimate customer satisfaction experience!
Francesco has restored my faith in multi million pound companies such as Vodafone and I only wish I could speak to him every time I needed to speak to anyone:
5 stars from me
22 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Phil,
Thanks for the lovely review and fantastic support for Francesco.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane and Benice from Vodafone was…
Shane and Benice from Vodafone was amazing, very welcoming and great customer service
. Helped with getting new contract sorted
Very good experience . Definately would recommend
17 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Ann,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P looked after us so well at…
Caitlin P looked after us so well at Hull St Stephens on Sunday 7th June. She was very knowledgeable, friendly and so helpful.
Could not fault the experience we had. We have been using Vodafone for many many years and will continue to do so.
7 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Marie,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was extremely helpful
Walked in with my dad who has a Huawei phone which I don’t understand to help him with as I have had an iPhone for 20 years but Dylan assisted us and helped set us up with a PAC code and swapped the number over on my dads behalf.
Couldn’t praise Dylan any higher as he sorted it out straightaway for us to be able to retain the same number.
Excellent service
10 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey John,
Thanks for the lovely review and fantastic support for Dylan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On visiting VODAFONE in Hull recently…
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one,
On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could help,Jack soon sorted my husband s needs out with a phone that was perfect for him ,he set the phone up so as we left the store the phone was good to go and my husband was a happy man,so many thanks to you Jack for your help and professionalism.
Also abig thank you to Bernice the store manager who also sorted a problem out for us her understanding and professionalism very good service.
11 May 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today to upgrade a phone and…
Came in today to upgrade a phone and Caitlin P, made the experience very smooth and easy. She explained everything perfectly and numerous times and got the best deal. Such a credit to the company. Thank you so much.
4 June 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Tamara,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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