Vodafone UK - Huntingdon Reviews 

200
TrustScore 5 out of 5

4.9

1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB


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Rated 5 out of 5 stars

Called into the Huntingdon branch of Vodafone to enquire about an upgrade and a change of contract. Shamima was very helpful and went out of her way to find us the most suitable deals. Thank you.

Company replied

Rated 5 out of 5 stars

I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more

Company replied

Rated 5 out of 5 stars

Our in shop advisor Shamima was excellent. We had a very easy smooth transition from our previous provider to Vodafone. No heavy sale, just informative advice, and all our questions answered, both a... See more

Company replied

Rated 5 out of 5 stars

Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Huntingdon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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1-star

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4.9

All reviews

(200)

40,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nathalie was super helpful

Nathalie was super helpful in establishing my needs and using her great knowledge of phones and systems to recommend changes that would be of significant benefit and savings to me. Having agreed the way forwards with her, she then took all the actions necessary to make the changes. Terrific service and thoroughly recommended. Thank you. Prof Ian.

11 August 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My server Hamkim was very intormative…

My server Hamkim was very intormative and helpful

9 August 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Luc. Thank you for your review for Hamkin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Excellent service

5 July 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Sheila,

Thanks for your lovely review for our Huntingdon store. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

Great service. The team in Huntington we great.

5 July 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Matthew,

Thanks for taking your time to share this experience in our Huntingdon store.

If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great customer service

Great customer service, answered all my questions

5 July 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi ABDULHAKIM,

Thanks for your review for our Huntingdon store.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Phone upgrade experience.overdue an upgrade on my phone…

I was overdue an upgrade on my phone and Hakim advised me in a pleasant manner, was informative and made the whole experience pleasant.
I now have my new iPhone and will probably have to speak to him again as I become more familiar with its features and he assured me it would be pleased to help.
This was the best change over I have ever had with Vodafone.

4 July 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Monk,

This is a lovely review for Hakim. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Quick

Quick, friendly service. Got me the product I needed, without trying to upsell me or sell me peripherals I didn’t need.

12 June 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Thank you for your review Ian. It's good to read we took the time to listen to your needs were able to help you get what you needed.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help and advice

So helpful, easy and excellent switch to an additional line from another provider, loved the personal touch to come in store and speak to a very knowledgeable and pleasant young man thank you

12 June 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Janet, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent personal service

The staff at this branch are all helpful pleasant and knowledgeable.
I attended the branch today with a problem that was causing myself and my wife stress. I was attended to by Natalie who listened to my issues assured me she could fix same and within 5 minutes it was all rectified.
Top marks to this service provider

12 June 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Thanks for your review Kim, It's great to hear Natalie was able to get your problem solved.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Sorted out my sum up thank you

6 June 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Deb,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service. Hope you keep your shops open

30 May 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Ruth,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service - Helpful Staff

Popped into the store for some help with my new phone, I am not at all technical and needed some help setting some things up. I am not from the area, but was visiting family and popped in on the off chance. The salesperson, Nathalie, was really friendly and helpful and didn’t make me feel silly, or rush me. I am always a bit nervous going in to new places but she put me at ease and I didn’t feel like there was any such thing as a silly question! Thank you Nathalie, I will be telling my family to come and see you when they need to upgrade.

26 May 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Selina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and great service

21 April 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Tony,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was awesome!

20 April 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Dustyn,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly good branch most…

Very friendly good branch most especially Jake competence and resolution approach. Was fascinating.

11 April 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Adboorol,

Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Jake directly?

Thanks again,
Vodafone Social Media Team

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