there is a nice boy at work called MIKHAIL and he helped me a lot. Very efficient with the service definitely the top advisor in the store. This young man needs a promotion as soon as possible
Company replied
Location
Switch locationUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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See what reviewers are saying
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rishma helped me swiftly change my esim to a normal sim and also helped me port to a more suitable monthly plan.
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ilford
Written by the company
Contact info
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
4.9
Excellent
210 reviews
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People also looked at
there is a nice boy at work called…
there is a nice boy at work called MIKHAIL and he helped me a lot. Very efficient with the service definitely the top advisor in the store. This young man needs a promotion as soon as possible
15 April 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Piroska,
Thanks for the lovely review and fantastic support for Mikhail,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Rishma
Rishma helped me swiftly change my esim to a normal sim and also helped me port to a more suitable monthly plan.
14 April 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Banurekha,
Thanks for the lovely review and fantastic support for Rishma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to the ilford store and was served…
Came to the ilford store and was served by rhianna. She was so wonderful and so sweet. She helped so much, i have never had amazing and fun service like this before
12 April 2026
Unprompted review
Visited Ilford store today and Harika…
Visited Ilford store today and Harika gave a good deal for simo upgrade, appreciate her customer service. Was a good experience.
7 April 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ankush,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina and rhianna were so helpful
Cristina and rhianna were so helpful. They went through all the plans with great detail and were șo nice and friendly. Will always come back to them
4 April 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Patrick,
Thanks for the lovely review and fantastic support for Cristina and Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidd the manager and Agne were really…
Sidd the manager and Agne were really helpful. Highly recommend this store
22 March 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Sishir,
Thanks for the lovely review and fantastic support for Sidd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MIKHAIL was very helpful and service…
MIKHAIL was very helpful and service provided was very efficient. The managers at the store need to give him a raise!
18 March 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Analisia,
Thanks for the lovely review and fantastic support for Mikhail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry and Christina gave amazing…
Harry and Christina gave amazing customer service, helped and treated me very well
14 March 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cristina and rhianna were very nice and…
Cristina and rhianna were very nice and helpful in the store. They were so sweet and made the whole experience really fun
8 March 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey there,
Thanks for the lovely review and fantastic support for Cristina and Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Agne,Ryan and hari attended me
Agne,Ryan and hari attended me. Stuff is really comparative and polite. Thank you
6 March 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Iqra,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Good customer service
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to.
Harika was extremely helpful, professional & kind explaining step by step the process as it was being done.
Will definitely recommend this branch for its customer service 👍
27 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Shaista,
Thank you so much for your wonderful review and the amazing support you’ve shown for Harika —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great explanation and great customer…
Great explanation and great customer service.
26 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Dapo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
“I really appreciated her help.”
“I really appreciated her help.”
Harika
21 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Nicolae,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harika gave me very professional…
Harika gave me very professional customer service always smile on her face
20 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Muhammad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you harika for making easier
Thank you harika for making easier
16 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Pavan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today with Harika
Amazing service today with Harika. She made us feel welcomed and assisted us happily with everything needed. Highly recommend to come in and ask for her. She goes beyond her way to help.
16 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Anamaria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Store Manager was really helpful and…
Store Manager was really helpful and professional
16 February 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Tazo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was a great experence
Was a great experence, Mickail was vere helpuful .
14 January 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ionut,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dhaval online adviser was really good…
Dhaval online adviser was really good he knows his job excellent customer service also today at ilford Harike sales advice gave me new sim help me something else .
10 January 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
Thanks for the lovely review and fantastic support for Dhaval.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My name is Ashok Kumar I visit today…
My name is Ashok Kumar I visit today Vodafone store location ilford town London exchange mall with my friend karam veer , this is the best experience with clear explanation with all my query I give 5 star rating to
Mrs.Harika
Thanks so much
10 January 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ashok,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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