Vodafone UK - Ipswich Tavern Street Reviews 

177
TrustScore 5 out of 5

4.9

25/27 Tavern St, IP1 3AD Ipswich, GB


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Rated 5 out of 5 stars

Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt... See more

Company replied

Rated 5 out of 5 stars

Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at th... See more

Company replied

Rated 5 out of 5 stars

Staff Calleigh at Ipswich store was very kind and helpful highly recommended her for the great service she’s offered me today.

Company replied

Rated 4 out of 5 stars

Ben looked after us and was really good at guiding us through the options for a new mobile and sorting the details. Nice guy to deal with.

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Ipswich Tavern Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25/27 Tavern St, IP1 3AD, Ipswich, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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1-star

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4.9

All reviews

(177)

42,200 reviews in the last 12 months

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Rated 4 out of 5 stars

Ben looked after us and was really good…

Ben looked after us and was really good at guiding us through the options for a new mobile and sorting the details. Nice guy to deal with.

18 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Kevin,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff Calleigh at Ipswich store was…

Staff Calleigh at Ipswich store was very kind and helpful highly recommended her for the great service she’s offered me today.

18 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Isimeli, thank you so much for your wonderful review and the amazing support you’ve shown for Calleigh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Fantastic service from Kurt

Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt rushed or pressured into anything. Kurt went above and beyond to make sure everything was sorted and I left really happy with the service.

Would definitely recommend Kurt and the team at Vodafone Ipswich!

13 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Steve,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful sevrice

17 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Jessica,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great face to face experience

Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at the same time. I normally upgrade online and never been very happy, but would go in to a shop personally in future.

17 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Sally, thank you so much for your wonderful review and the amazing support you’ve shown for Ben, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Ben at Ipswich branch

Ben at Ipswich branch gave us great service and was really helpful

14 August 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Mark,

Thanks for the lovely review and fantastic support for ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

A pleasingly positive experience

Eveline was commendably professional and welcoming. Taking trouble to explain things clearly, she maintained my confidence that whenever I go into a Vodafone shop I will never be disappointed.

24 July 2026
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hey Thackray,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a lovely lady called…

I was served by a lovely lady called princess in the Ipswich store and she helped me so much

21 July 2026
Unprompted review
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Reply from Vodafone UK - Ipswich Tavern Street

Hey,

This is fantastic to hear! We really appreciate the Princess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful, professional and friendly

Came into the Ipswich store with my mother and was assisted by Princess. She was incredibly helpful, professional and patient with my mother who struggled to understand the technical side of things. Highly recommend

6 July 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eveline the legend

Eveline in the Ipswich branch was so helpful and explained everything well. She was very polite and knowledgeable, thank you for what you've done today.

18 July 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Richard,

Thanks for the lovely review and fantastic support for Eveline.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service with Eveline

18 July 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Liina,

Thanks for the lovely review and fantastic support for Eveline.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Princess was very helpful and kind

11 July 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Talulla ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by Ben

Amazing service by Ben

5 July 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Jason,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very veryhelpful

Very veryhelpful
Thank you Eveline

18 June 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Jan,

Thanks for the lovely review and fantastic support for Eveline.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received an exceptionally high level…

I received an exceptionally high level of advice and assistance from Kurt & Cali.
Technical issues, recommendations and every additional factor most courteously offered by Kurt & Cali
A unique service to me provided in a business not generally associated with these qualities.

9 June 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hi Michael , thank you so much for your wonderful review and the amazing support you’ve shown for Kurt & Cali, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thanks for the best and appreciated…

Thanks for the best and appreciated attending very nice and understanding I appreciate it cali /ben

26 April 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eve was very kind patient and very…

Eve was very kind patient and very competant.

11 May 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Russell,

Thanks for the lovely review and fantastic support for Eve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Rob at Ipswich Tavern Street

I visited Rob at Vodafone Tavern Street Ipswich, where he dealt with my questions and help me choose the plan that was correct for me. He has always been very knowledgeable friendly and really patient with myself and the rest of my family when helping me over the years choose the correct Vodafone package is a great guy and I cannot speak highly enough about him.

1 May 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Mr Branch,

Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The gent is was sat with totally…

The gent is was sat with totally understood what my requirements where, recommended a product better than i had and cheaper.
The whole team in the shop where very welcoming and NO hard sell, wouldn’t hesitate to go back

24 April 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey Darren,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Very helpful Ipswich Vodafone store

I went to the Vodafone store because I wanted to talk to someone face to face about my options.
I went to the shop on Tavern Street, Ipswich. Rob listened carefully to what I needed & advised me accordingly. He explained everything very clearly & overcame my anxiety about purchasing a new phone! He is very knowledgeable & friendly.

15 April 2026
Unprompted review
Vodafone UK - Ipswich Tavern Street logo

Reply from Vodafone UK - Ipswich Tavern Street

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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