Vodafone UK - Islington Reviews 

104
•
TrustScore 5 out of 5

4.8

2-4 Liverpool Road,Islington, N1 0PU London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited Vodafone today and signed a contract—I am very happy. Many thanks to the store manager and the staff; they were incredibly polite and professional. Thanks. Ammer. Wazir & Pete.

Company replied

Rated 5 out of 5 stars

I know Michael the manager of Islington that has been helping my inquiry and come back for an upgrade for a new phone. I'm very pleased about his service and recommend highly of him!

Company replied

Rated 5 out of 5 stars

I had my stolen this afternoon. I raced to cancel everything and I prayed that I would have a kind person to help me and not someone who would make things worse at the Vodafone store. Vod... See more

Company replied

Rated 5 out of 5 stars

Angel Vodafone store. My long time local store. Yasin, Michael, Gonul and Riz were so helpful.They helped me so much. Four upgrades less than an hour. Perfect customer service. Brilliant treatment. Vo... See more

Company replied


Company details


Contact info

  • 2-4 Liverpool Road,Islington, N1 0PU, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(104)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited Vodafone today and signed a…

I visited Vodafone today and signed a contract—I am very happy. Many thanks to the store manager and the staff; they were incredibly polite and professional. Thanks. Ammer. Wazir & Pete.

22 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was amazing!

Michael was amazing!! What a legend, really helped me with everything. Could recommend more to be honest :)))

16 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Zara,

Thanks for the lovely review and fantastic support for Michael. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I know Michael the manager of Islington…

I know Michael the manager of Islington that has been helping my inquiry and come back for an upgrade for a new phone.
I'm very pleased about his service and recommend highly of him!

11 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

10 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Haoge,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Terrible

A wait of over 45 mins. Customers ended up walking out and when I did finally get seen I was still waiting a further 10mins before my details were taken.
I've NEVER had such awful experience from three before, why have they joined with Vodafone, this is atrocious

9 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey there,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely great

Extremely great! Michael was amazing!

5 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Jabir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was amazing

The service was amazing despite a system issue that all branches were dealing with, they were patient and considerate in all aspects and answered all questions that were asked.

1 September 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Chantelle ,

Thanks for the lovely review and fantastic support for Michael .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful -Tuhin

29 August 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Ross,

Thanks for the lovely review and fantastic support for Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top man Micheal (Store Manager) helped…

Top man Micheal (Store Manager) helped me out massively. Can't recommend enough.

28 August 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had my stolen this afternoon

I had my stolen this afternoon. I raced to cancel everything and I prayed that I would have a kind person to help me and not someone who would make things worse at the Vodafone store.

Vodafone Islington, come and see Michael.

I want this company and anyone reading this to know that Michael is an absolute asset to Vodafone.

I was deeply stressed, he was warm, friendly, kind, knowledgeable and set me at my ease.

He was able to help me and did so with impressive professionalism.

Because of Michael my day is not anywhere near as awful as it was going to be.

An absolute asset to his company.

25 August 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Daniel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sansel was super helpful

Sansel was super helpful - complex issue resolved quickly

5 August 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Douglas, thank you so much for your wonderful review and the amazing support you’ve shown for Sansel, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Vyanna was sooo helpful

Vyanna was sooo helpful - sorted everything out for us that we just couldn’t do online. 5 stars!

18 July 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Shawna,
Thanks for the lovely review and fantastic support for Vyanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best Vodafone experience ever

We had the best experience ever at any Vodafone at Vodafone Angel (London) thanks to the wizard Michael who spent over 40 minutes with us going through tons of different phone deals and got us an amazing deal to buy an iPhone 17 Pro Max with unlimited data. Thanks so much Michael!!

14 July 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Aykan, thank you so much for your wonderful review and the amazing support you’ve shown for Michael, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Rizwaan and Michael is very helpful in…

Rizwaan and Michael is very helpful in Islington store Vodafone. Help me to transfer my old phone to the new phone!
Thank you so much.

13 July 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Sezcan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very profesional

Very profesional. Sansel was great

10 July 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Yessika,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Retail Adviser was extremely…

The Retail Adviser was extremely patient and helpful which being. Senior Citizen I greatly valued and appreciated

8 July 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Jocelyn,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Friendly, helpful and efficient! Smooth upgrade process, great customer service

22 June 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Colin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vyaanna did a great job helping me

Vyaanna did a great job helping me. I needed WiFi for London, and she made it real easy.

19 June 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me get a new plan seamlessly…

Helped me get a new plan seamlessly with no hassle, explained everything perfectly for me and helped me set up an account

19 June 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Aron,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional service.

Very professional service.

19 June 2026
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington


Hey Luc,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look