Vodafone UK - Keighley Reviews 

186
TrustScore 5 out of 5

4.9

26 Cooke Lane, BD21 3PF Keighley, GB


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Rated 5 out of 5 stars

Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more

Company replied

Rated 5 out of 5 stars

Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more

Company replied

Rated 5 out of 5 stars

I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service at this vodafone shop. The staff were welcoming, patient, and very knowledgeable. They listened carefully to what I needed, explained all my options clearly (without any pre... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Keighley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26 Cooke Lane, BD21 3PF, Keighley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4-star
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1-star

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4.9

All reviews

(186)

40,490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic service with a cuppa

fantastic service with a cuppa! ali

1 September 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service from Ali

20 August 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Rebecca,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was amazing

Leon was amazing, he sorted my new phone contract with efficiency and professionalism. Thank you very much Vodafone Keighley.

6 August 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was fantastic in his friendliness…

Leon was fantastic in his friendliness and thorough approach to helping me get the best deal. Very satisfied customer and would return to Vodafone happily because of his service.

1 August 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Lawrance,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon is an awesome colleague and…

Leon is an awesome colleague and deserves a raise!! So friendly and accommodating, awesome help

1 August 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Harriet,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was friendly and nice

Leon was friendly and nice

28 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Inita,

Thank you for the positive review and the great support you’ve given to Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had brilliant service from Leon and…

Had brilliant service from Leon and Ali, even had a laugh, everything sorted for us

12 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Patricia,

Thanks for the lovely review and fantastic support for Leon and Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, went above and beyond. Would definitely recommend!

5 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Melissa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Leon

Amazing service from Leon. Thank you so very much for your help with my 89 year old mums birthday present. I really appreciate all your hard work..🙏❤️🌈

2 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Daniela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mason was amazing!

1 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Audrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed was brilliant

Mohammed was brilliant - thanks Mohammed!

1 July 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Claire,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The manager Mohammed has been…

The manager Mohammed has been excellent. He went the extra mile and very professional. A credit to your Vodafone team.

24 June 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Mohammed in one of our stores.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Leon

Great service from Leon, sorted me out a good deal

5 June 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

We appreciate your positive feedback! It's great to know that you received excellent service and a deal that met your needs.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Leon

Fantastic service from Leon. My mobile data wasn't working and he got it sorted.

4 June 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey , This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team __________________________________________________________________________________________ Hey *CUSTOMER NAME*, This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team _______________________________________________________________________________________________________________ Hey *CUSTOMER NAME* Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Ali

Fantastic service from Ali, helped with transfers my information over aswell

2 June 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Blakeley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff and very polite

Very helpful staff and very polite, leon was very clear at explaining deals and patient

19 May 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey BARBARA,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Ali

Fantastic service from Ali, he sorted me out with a cracking deal

10 May 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Beth,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy with Leons service & he…

Really happy with Leons service & he was able to get me a good deal

2 May 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Antalika,

Thanks for the lovely review and fantastic support for Leons.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

top marks for everything because im…

top marks for everything because im pleased with ebrything

mason

2 May 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was absolutely great

Leon was absolutely great, excellent service😊

1 May 2025
Unprompted review
Vodafone UK - Keighley logo

Reply from Vodafone UK - Keighley

Hey Rachel,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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